Where oh where is my order

The reply to my previous review about a non delivery of a bottle of wine, advised me that due to technical issues the order had been cancelled and shells credited to my account.
I decided to reorder and on the 30 Nov I was advised that the order had reached the UK and would be delivered in 5 working days. Well the 5 days are now up and no sign of the order. Is this another case of technical issues forcing yet another cancellation. I had been hoping to serve the wine to guests at Christmas lunch, unfortunately looks like I will have to find an alternative.