1 star: Bad

Item never received

Item never received. Tracking link they sent for Hermes froze and never updated. Severe lack of communication despite many emails chasing a resolution.
Wouldn't recommend

Reply from ChemistDirect.co.uk
Good Morning Emma Kennedy,

Thank you for your recent communication.

We are so very sorry for the delay with your order, unfortunately no order details have been supplied so we are unable to look into this further.

Please email myself; clare.barker@chemistdirect.co.uk where we can then assist you further and have this resolved with immediate effect.

Sorry for the inconvenience caused to you.

Have a lovely day, we look forward to receiving your email.

Best Wishes,

Clare B
Customer Care
Chemist Direct