Good morning Jean,

Thank you for your review! We are really sorry about what happened and we hope to have the opportunity next time to show you that your experience with us was nothing but a little mishap and isn't a reflection of iLoja®s' image at all. We are continuously working on delivering the best services to our customers and we're really sorry that you didn't have the opportunity to experience it.

If there's still something that we can do to remediate your situation, do not hesitate to contact us via e-mail (info@iloja.pt) so we can together work on a solution.

We hope you have a great weekend and wish you all the best for 2020!

The team,

iLoja®