Review of Home Chef
1 star: Bad

Gone to Crap

My husband and I had been using Home Chef for a year, but just cancelled our service. The service started off great even when the recipes started getting remarkably similar and the vegetable side was too often squash. Over the last few months, I found myself contacting them at least once or twice a month with issues that they don’t seem to care about. Due to the lack of care when packing our box, too often was there a puncture or tear in a package of meat causing blood or goo to get all over everything. Sometimes we paid for a fancier meat like filet mignon and didn’t get it. Other times, vegetables were soft, wilted, and the issue that caused the cancellation was that we received a garlic clove that had mold growing on it! The quality of ingredients has gone completely down hill and it’s no longer acceptable considering this isn’t a cheap service. If you had asked me a year ago if I recommend, I would have said yet, but now, heck no!! Do not waste your hard-earned money for crap ingredients and poor customer service.

Reply from Home Chef
Hi there. We appreciate your feedback and are sorry to hear about your recent experience with us. We understand your frustrations and will pass your feedback along to the appropriate teams to be further looked into.