Review of DigitalOcean
Account locked after submitting CC details
I tried signing up for DigitalOcean and right after submitting my credit card details I got a message saying "we are sorry to inform you that your account has been locked by DigitalOcean". I NEVER had that happen anywhere else. I'm starting to think this company is a SCAM to steal your personal and financial information!
Reply from DigitalOcean
Hey Matt,
We hope this message finds you in good health and time!
We are so sorry to hear about issues encountered with your account getting locked. We do acknowledge that our security systems do a great job, however, legitimate users can be affected as well.
We are willing to investigate this further for you. Could you please open a ticket for us via the link below or share an existing ticket# so we can look into this in further detail?
https://www.digitalocean.com/support/contact/
We look forward to your response.
Thank you,
DigitalOcean
We hope this message finds you in good health and time!
We are so sorry to hear about issues encountered with your account getting locked. We do acknowledge that our security systems do a great job, however, legitimate users can be affected as well.
We are willing to investigate this further for you. Could you please open a ticket for us via the link below or share an existing ticket# so we can look into this in further detail?
https://www.digitalocean.com/support/contact/
We look forward to your response.
Thank you,
DigitalOcean
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