Maryland Customer
Sun Basket is not there yet!
I wish I could give Sun Basket a favorable review because some of the meals are quite good. I also appreciate that the food is organic and there are GF options. However, in the few weeks I have been a customer, I have experienced the following: I ordered chicken as the protein for a Chinese inspired dish and instead got Pork strips for Stroganoff. I had to use my own chicken. Some named ingredients have been missing. A shrimp package was torn and leaked water over my clothes. The pork chops were so tough we threw them out. Delivery times are inconsistent so it’s hard to plan meals. In one case the tracking system said that the food arrived for ground delivery around 6:00 AM. I live 30 minutes away. When the food box had not arrived by 7:00 pm I contacted the frustrating Sun Basket bots. I finally got a chat person only to be told that the delivery window was between 8:00 and 9:00 pm. (Scrambled Egg Night!) The Sun Basket meal never arrived. I cannot recommend this service
Best Buy’s awful customer service access
Best Buy customer access through phone and website are the worst in the business. Phone calls (877 numbers) are answered by call centers out of state (country?) with people with accents you cannot understand and can’t get you what you want. If you try to buy through the website and make a mistake entering your information (easy to do with a small iPhone) unlike other websites that allow you to re-enter your info Best Buy sends you a verification number to your email. Make a mistake on that and it completely wipes out all your customer account data. I then got the same product through Amazon — no hassles! I have a Geek Squad plan for TV and Internet, When I finally got the number for the local store no one answered the phone!
EXCELLENT! COULD NOT BE HAPPIER!
We purchased four slate planters and had them shipped across country. The crates were solid and the planters were very well packed. The planters arrived in perfect condition. The service by Japanese Style was customized and excellent. We run an architectural practice out of our home.and wanted a particular combination of colors and shapes. Monica was wonderfuL. She had the warehouse send pictures so we could select the patterns and mix of planter shapes to compliment an otherwise boring facade. The planters are beautiful. They convey elegant minimalism. This result was better and less expensive than a remodel.