Babak Kh
Good price (cash back) and super fast…
Good price (cash back) and super fast delivery. I bought 55 OLED c8 LG display and I am quite satisfied.
This website is fake
This website is fake. Avoid to give any credit card information. If you've done, block your card immediately. I contacted the police in UK. I hope this guy will be arrested soon.
SCAM
I just made a mistake in my airport and I realized it after the reservation. So I read in cheapteackets.be that you can cancel the ticket before 9 pm.
1. I had to hold the line 40 minutes so someone answer !
2. This company is violating the consumer rights. I reserved the ticket at 9:30 evening and you can just cancel the ticket until 9 the same day. This is against even the rules of cheaptickests.com ! So you have not even 24 hours time !!!!!!!! So logically If I was waiting until 12:01 then I could cancel it next morning . Funny right ? This is the company's logic to not pay your money back. There is no justification for this ! Is just scam :)
I am aware that the lines are very busy right now. I would like to apologize for that. It is right that you can cancel the same day before 9 pm. This is mentioned very clear while making the booking. When you have further questions please do not hesitate to contact us. You can also contact us via Facebook.
With best regards,
Moniek
Klantenservice
CheapTickets.be
Not worth it.
After being 5 years their customer :
1. No english language support on the website !
2. Very very Rude customer service !!!
3. Very low basic internet volume. 150gb / month for nowadays is not an option : Gaming , streaming ...
Good Service
Good Service, not always leave the note in the box.
No Support, Aweful service
UPDATE : I canceled my order with edpnet. Wasted one month of my time. After 9 days from the delivery of modem, still no answer regarding the status of my refund. No Answer to emails as well ! Everything works just terrible in this company !!! JUST terrible.
Update after they contacted me :
You can not count on the speed test data during registration in the website. I had no proximus line entry point to the building but they provide me the speed test of 98 mb/s ! How ? They said based on the previous lines that were installed in your building. This is so nonsense. Providing false data ...
Before cancelation :
1. Obviously , NO answer to emails.
2. Very long processing time: After a month, finally the proximus technicians came over for telecom installation and they couldn't find a cable (entry point to the building) ! The guy even told me that my cable quality is bad. But funny part is that my internal cable was not attached to any entry point from the basement and he couldn't find the cable entry point ! too easy ... your cable is bad. But when he realised his mistake, he referred the case again to his colleagues and other teams to come and check again !!!!! and ofcourse no any update !!! This is the second person who came with amazingly very limited technical knowledge !!!! They have no clue of what they are doing ! I stayed especially at home and my time is just wasted ! I can not understand why a simple order should take such a long time with such a level of complexity ! They expect you to be available , but they are not responsible for their horrible service.
We already told you that you decided at first yourself to uncheck the suggested telecom installation. There is a a reason why our system logic tells you that this is necessary.
And we apologize for the several Proximus technicians who didn't manage to install you.
Update: meanwhile a colleague picked up your case this weekend. He will keep you up to date via email to see how to proceed.
Your reimbursement for the modem will be processed today.
To be clear, our online ordering tool indicated that a telecom installation was needed (you were a Telenet customer before). You have chosen at first to remove this suggested installation from your order. When asking an activation date for your line, we informed you afterwards that we couldn't activate without this telecom installation. No problem, you agreed with this installation on 19/02. And we proceeded with your order. So on 08/03 the first Proximus technician was at your address, his work report says that you couldn't access the place where the intro is located and that you needed a key to access it. On 15/03 the new (second) appointment was scheduled. This time the Proximus technician reported us that you do not have an intro and that your internal cable was cut.
Very sorry to read this. If you can give your customer number we can ask Proximus what went wrong with their technicians at your address. It is possible that they detected that your cable has bad quality. In that case it is indeed a job for another Proximus team (welding team).
My sim card is not working for a month…
My sim card is not working for a month ! nobody is willing to solve it.
They want to win the competitive market…
They want to win the competitive market by adding hidden costs in their shipment without being transparent to the customers ! This is against the EU law and I am following this up. Those who would like to make a class lawsuit can contact me.
Have never had any issue.
Have never had any issue. Refund was a super pleasant and easy procedure.
Great customer service.
Great customer service.
This is a huge Scam
This is a huge Scam. Don't fall into their cheap prices as they charge you with many hidden shipment costs especially within the EU region. (import charges, duty , taxes). at the end you orders turned out to be much more expensive than their competitors ...
Item is not delivered
Item is not delivered. at the end they just cancel the order.
Think twice before ordering. Worst eCommerce experience
I ordered a Bonsai, Still after one month no tracking number , no delivery and even no reply from customer service.
They do not even reply for refund. Not really sure if is legit.
I would say this is the worst online shopping experience I have ever had.
Physically attack
In Mallorca , the owner physically attacked me and got my contract just because they first didn't realize it and after that they attacked my personal stuff. THis place has no respect for the customer. Avoid it in all the costs.
They charged me 750 euro for the little dot in the back seat of the car.
Be careful even one little spot damage can cost you at least 750 euro.
They are Thief.