AR

ari

Dominican Republic
Review of DigitalOcean
1 star: Bad

Missed one payment and they destroyed my droplet and backups

I am done with digitalocean, This is the second time they destroy one of my droplets for missing a payment. There is no grace period here, they will destroy all records including backups. I had an app that cost me 8k to develop and they completely detroyed it for missing a 150 usd monthly payment. they even destroy backups.. No courtesy archives, nothing! They are complete a***** holes. Moving to AWS.

Review of Bitfinex
1 star: Bad

I am concerned that I have not been…

I am concerned that I have not been able to get my money out of this platform as I apparently failed KYC, I have sent in three different ID’s , pictures holding up signs and utility bill, now they want proof of my funds that have been on there platform since 2017, clearer pics from my iphone 12, and a reason why they cannot find my house on a map. I have completed kyc on other platforms and have not been made to jump through this many hoops, if anyone can assist me here as I just want to get off this shady platform, bitfinex support ticket # Re: Compliance Verification Request #490020

email from bitfinex:
Hello,

If you look at the files you sent us, and click "space" bar on them or right click and look at the properties for the photos, you will see that the photos of your ID and also selfie are all less than 1 megapixel. We require 6 megapixel. When you send photos via something like WhatsApp, it compresses the file and reduces the quality, no matter how high quality the original device you took it with. That is why I asked that you resend the photos at 6 megapixels quality. Please do resend your ID and selfie at the required 6 megapixels.

reply: you want selfies, how do you think I take the picture and then send it to my computer. I use whatsapp to send it to myself on desktop client, this is an iphone 12, hello!

Passport
Can you explain why a renewal would have a 16 year period of validity versus the normal 6 or 10 years normally given in the Dominican Republic?

Reply: Since you guys seem to have an issue with my pass passport renewal extension, I have submitted a DL therefore you now have two ID’s as required to replace the passport

Address
Also, can you please confirm that you live at ****** Centro de Ciudad, Jarabacoa as stated on your proof of residence document from H&H Electricidad? I cannot seem to find this street or address when searching for it.

reply: I do not know why you can’t locate my address maybe because this Is a third world country

Source of Funds
Thank you for letting us know your funds came from LocalBitcoins, but can you explain how you funded these purchases? Do you have a salary, or savings, used to purchase the crypto? If so, please provide evidence.

reply : this was purchased from localbitcoins and I will not jump through all these hoops, cancel my kyc that I did not even want yet was forced to kyc after trying to exit my derivative trade and being told after the fact that I cannot use derivatives without kyc, yet I opened a trade without the kyc and now I cant close it.

Kind regards

Bitfinex Compliance Team

Reply from Bitfinex
Hi Ari, our customer support team is aware of your account and we will be in touch shortly to address any concerns. In order to comply with our KYC policy, we require users to provide certain documentation. Our support team is available 24/7 and on hand to answer any further questions you may have. Many thanks The Customer Support team.
Review of LegalZoom
5 stars: Excellent

This is my go to company for about 3…

This is my go to company for about 3 corporations over a 10 year time span. The people writing reviews here are the reason why the public can no longer get a feel for a company by reading past reviews.

As a business owner I noticed people will leave bad reviews, because they did not read the fine print before placing order. Then they call the company and say " If you do not break your rule for me, I will leave a bad review". It is a shame ignorant people like this had to exist.

In conclusion legalzoom is not a scam. and I say that having one failed Trademark application with them, But that was my fault. I would never even blame them for that. The reviewers here will blame them and demand a refund for a mistake which was not legalzooms fault.

To avoid the unreasonable losers, companies like trustpilot should make them verify the review and submit documentation to support claims. Otherwise trustpilot is just contributing to this non productive cycle in the due diligence ecosystem.

Reply from LegalZoom
Hi Mark, thank you very much for your review. We work really hard to make our customers feel like they are in good hands, so we're happy to see that reflected in your experience. Please let us know if there is anything else we can do to help!
5 stars: Excellent