Richard

Good Morning Richard,

Thank you for your recent communication.

We are so very sorry for the delay with your order.

I can confirm your order was received on the 12th December and was dispatched on the 15th December.

Unfortunately your order was delayed due to an internal error and we send our sincerest apologise for the inconvenience caused to you.

We really hope we can restore your faith back with Chemist Direct.

A refund has now been issued for your postage charge of £4.95 due to the delay and will return into your account within the next 1-4 working days.

Please accept our sincere apologies for the inconvenience caused to you.

For further assistance please do not hesitate to contact us.

Have a lovely day.

Best Wishes,

Clare B
Customer Care
Chemist Direct