Gemma
United Kingdom
Review of Monese
You have a set minimum to put on
I don’t like the fact you have to put a minimum on the card. I like how you can use it in other countries but I don’t like money being on the card but had to put a minimum on there to top it up when I wanted to put less than £5 to be able to use the rest of the balance.
Reply from Monese
Hello Gemma,
We're very sorry for any inconvenience caused to you because of this. We always aim to provide customers with the best service possible. But indeed, different transactions are subject to certain limits and norms. We're sorry to read your disappointment, and we're working on future improvements regarding account limits.
We appreciate your understanding.
All the best,
The Monese Team
We're very sorry for any inconvenience caused to you because of this. We always aim to provide customers with the best service possible. But indeed, different transactions are subject to certain limits and norms. We're sorry to read your disappointment, and we're working on future improvements regarding account limits.
We appreciate your understanding.
All the best,
The Monese Team