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Cory Jubitz

United States
Review of Sunbasket
2 stars: Poor

Deliveries consistently late; so much food wasted!

Deliveries consistently late, causing insane amounts of food waste across the country.

Sun Basket has the best ingredients and my favorite recipes of the meal services I've tried. I was scared off after one delivery arrived too late to be edible and another was "damaged" and never delivered at all.

I decided to try SB again because I live in the boonies and can't get good seafood here. My delivery was supposed to be today, Dec. 10, and I just got notice from FedEx that it will instead be delivered FOUR days from now, on Dec. 14. The food will no longer be edible by then, but the worst part is the complete waste of food that Sun Basket's delivery problems are causing.

I see from other TrustPilot reviews that delivery problems are common with Sun Basket. I can't imagine how much total food (and packaging) has been thrown away so far because of its delivery problems. Such a bummer all around.

Reply from Sunbasket
Hi Cory, we're very sorry to hear of all your delivery experiences. So we may further look into your deliveries and also assist you, we've sent you a direct message. We hope to hear from you soon!