Matt R
It’s a reasonably good service
It’s a reasonably good service. We are using it at the moment because my wife is extremely immunocompromised, and trips out (for either of us) are very risky and we try to mitigate such excursions as much as possible. I am a chef, and cook meals similar to the ones offered by Sunbasket when not using their service.
That said, whoever writes up their cooking directions needs to spend more time in a kitchen. They don’t know how to cook many items. For example, the instructions included with our Sunbasket meal last night stated that the “sweet potatoes need to be peeled, cut down the middle, and boiled for 8-10 minutes”... I cracked up. There was NO WAY these potatoes would be done in 20 minutes, much less 8-10. Seriously... glad I know how to cook a ‘tater. This is just one example... we’ve been using the service for 4 weeks now, and I’ve seen “bad instructions” two other times. The instructions for the main course have been consistently good though. Seems to be the side dishes that they get crossed up occasionally.
The ingredients have so far been of high quality and all the meals are complete and very tasty. Portions are adequate. Their shipping is great and their packing adequate. Sunbasket communicates with the customer well too! But you can’t just assume that their instructions are accurate, which could be a problem for anyone that’s not a chef already.
4 of 5 stars, FWIW. I’d give them 5 if their instructions were consistently accurate. The only shipping issues we have had have been related to blizzards, and not SB’s fault at all.
Highly recommend
A+, Leaf Filter!!! You did GREAT!
Excellent service. Mr Mark Stenzel is our rep, and he covered every detail in detail, from the benefits and construction of their ISA-made product, to installation, to the warranty (which are all superb!). The install crew was equally dedicated to excellence, and were excellent communicators and hard workers. They finished my job in just under a day, which is pretty amazing considering the size of the job and elevation from ground level. They did an excellent job of cleaning my gutters (for the last time? I think so!), and even trimmed some encroaching limbs away from my house. They left my property at least as clean as they found it... they bagged every bit of the scum that came from my gutters in the clean-out phase. They also inspected all of my home’s fascia for wet or rotten spots, which thankfully was solid and dry all the way around my home.
I’d recommend these folks to immediate family. I’ve done the math and these gutters should pay for themselves in about 6 years, which makes them a good return on the cost and makes the home a better place.