Laura
Guaranteed the worst delivery you will ever have in your life.
So bad. Like, SO bad. They would leave a delivery on your roof before the front door. I'm about to cancel my Sun Basket subscription because they insist on using Axelhire for delivery. For a company that talks about being "ethical" it's amazing they hire this scam of a company that underpays and exploits their workers. It's no wonder the drivers don't care at all and won't read any delivery instructions or ensure they properly delivered something. They're getting paid dust. I don't blame them.
TERRIBLE delivery service in LA area
Hey, Sun Basket, stop using "Axelhire" for your delivery in Southern California. You claim to be ethical then hire a company that severely underpays and exploits their workers. I literally don't care how cheap they are, you are losing customers because the Axelhire service is TERRIBLE, and why wouldn't it be? It's no wonder the workers don't care about properly delivering things considering they're paid dust. I had them leave my Sun Basket in the sun on the wrong side of my house on a busy street directly under a sign that said "no deliveries here" with clear instructions on how to properly deliver. Your "fresh food" was spoiled because you're too cheap to hire a shipping company and are resorting to what's essentially a scam.
It's a shame, because otherwise I'd leave you 5 stars. The meals are great! But I'm about to cancel my subscription because you wanted to cut corners and hire Axelhire. I'm not the first one to do this and I won't be the last. I don't care how cheap they are, IT'S NOT WORTH LOSING CUSTOMERS.