profile image of Lynda Schuepp

Lynda Schuepp

United States
Review of EveryPlate
1 star: Bad

Wish I could rate it at 0 stars

Wish you had 0 stars. Went to sign up for the $1.99 per serving (regularly $4.99) plan they advertised. Filled out account info, including my credit card info, and then went to pick my 5 meals. Most were cheap meals like mac and cheese, rice and a something on top. Then there were some meals that sounded better but they were +$3.99 per serving! So I said forget this-FALSE ADVERTISING, BAIT AND SWITCH. It went ahead and charged my card even though I hadn't finished picking meals. Nowhere on the site could you easily cancel so I went to the chat box. They were able to cancel the order I didn't place and said that they automatically charge your card BEFORE you pick your meals? This practice seems sketchy to me. I don't go to a store/website and say here charge my card and I'll see if there's anything I want later? Was told it would take 5-10 business for my refund even though the order went thru 5 minutes before! STAY AWAY from these guys.