handhorseman
United States
Review of Sunbasket
The delivery crew is terrible
The delivery crew is terrible. I live in an apartment & they just leave my food in the lobby downstairs. Once they left it at my front door, but after that it’s been a big problem . 3 emails to customer service did not help. My new Monday morning job is contacting sunbasket about the problem. Axlehire is very poor service. Too bad we like the food but too much trouble. Will now cancel this service. I was recommending this to friends but now I will tell them of all the problems.
Reply from Sunbasket
Hi handhorseman, we are so sorry to hear about your delivery feedback. We'd like to have the chance to assist you and look at all possible delivery options. We sent you a request via Trustpilot and hope to hear back from you soon.