I ordered my last order and the cost…
I ordered my last order and the cost just seemed a lot higher than I remember.
November 6, 2025
AP
Adam Parks
United States
Reviews
Review of Factor_
Review of Pens.com
Screwed up BOTH recent orders
Screwed up BOTH recent orders. The pens work but the notebooks are completely unusable. The logo is half cut off. Don’t you use proofs? Quality control person? I’m so annoyed right now.
June 24, 2024
Reply from Pens.com
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the recent issues with your orders. We understand your frustration and annoyance, and we take full responsibility for these errors. Our commitment to quality control is of the utmost importance, and we deeply regret that our products did not meet your expectations. Please send us an email to reviews@pens.com with the order information so that we can work with you in providing a resolution.