Bob's Watches Reviews 

I’ve bought and sold many watches with this company. The last two transactions were very shady and unethical! I’m not sure who owns this company now or if it’s under new management. Don’t trade with them they are NOT the trustworthy people they once were!

Alexandrer Shkolnik (associate with Bob's Watches) purchased my Gold Presidential Day/Date Rolex Watch from me.....
Alex was EXTREMELY polite, respectful & helpful to me.
He gave me an extremely fair offer !!!
I would definitely recommend "Bob's Watches" over ANYONE else if you are truly desiring selling your luxury watch to an HONEST organization!!!

Got quoted $6,400 for an Oyster Perpetual. Then I got a $100 polishing fee, which is understandable, but then I got hit with ANOTHER $ 200 CPO fee on a DISCONTINUED PIECE.

Bobs Watches was a very pleasant experience largely influenced by Rob Phan. Their offer was 2x what I was quoted locally. Rob answered all my questions, responded timely and was knowledgeable and reassuring. Completed sale at top of price quote and received funds in 2 days. All in all was professional and easy. If I could give Rob more stars I would.

I’ve purchased two vintage Rolex from Bob’s Watches and I’m completely satisfied with the time pieces and the purchasing experience!

I recently purchased a Rolex SeaDweller from Bobs. I dealt with Harrison who was prompt courteous and knowledgeable about his products. I was pleasantly surprised when they not only met but exceeded my expectations of this experience. The overnight delivery, the ease of the wire transfer and especially the quality of the sales associate, Harrison, all ensure I’ll recommend and return myself for future watch needs.

Bob’s Watches claims there was a “misunderstanding.” There was not. The transcript shows repeated, unequivocal representations by Bob’s Watches that the Breitling International Factory Warranty was active through 2029.

July 20, 2026

My initial question:

Is the Breitling international warranty active?

Ludo (Bob’s Watches):

“Yes, the Breitling 2026 international factory warranty is active and valid.”

Later that same day I specifically requested the warranty expiration date.

My question:

What is the exact expiration date of the Breitling international warranty?

Ludo replied:

“The Breitling International Warranty is active and valid through 2029.”

I also asked whether I would be able to register the watch with Breitling.

Ludo replied:

“Breitling warranties are tied to the watch itself rather than to an individual owner, so the warranty follows the watch.”

Those representations were material to my purchase decision.

⸻

After Delivery

When the watch arrived, Breitling’s website would not allow registration and reported:

“Watch registration incomplete. It looks like your e-Warranty wasn’t activated.”

I immediately contacted Bob’s Watches.

I asked for:

* documentation showing warranty activation,
* the activation date,
* the authorized Breitling dealer,
* proof the warranty was active.

Instead of saying there had been any misunderstanding, Bob’s Watches repeatedly assured me the warranty was active.

Examples include:

“It is active.”

“Breitling themselves activated it when we bought a bulk last month.”

“My CFO will come back to me ASAP.”

“In case the warranty is not active for real, my CFO can have it activated very fast.”

“By the end of today.”

Later that day:

“My CFO emailed Breitling. They’ll activate the warranty.”

These statements acknowledge that Bob’s Watches understood the issue and undertook to have the warranty activated.

⸻

July 23

After Bob’s Watches worked with Breitling, I was finally able to register the watch.

However, Breitling showed:

* Original sale date: December 18, 2025
* Warranty expiration: December 19, 2027

—not through 2029 as repeatedly represented before the sale.

I immediately notified Bob’s Watches:

“Good news—I was able to register the watch today… However, Breitling shows the warranty is valid only until December 19, 2027, whereas I was told before purchase that it was active through 2029.”

I further explained:

“I purchased the watch based in part on the representation that it carried a factory warranty through 2029.”

I asked only for a reasonable goodwill accommodation reflecting the materially shorter warranty.

Bob’s Watches ultimately refused.

⸻

Why this was not a misunderstanding

This was not a case where I misunderstood the warranty.

Bob’s Watches repeatedly and specifically represented:

* the Breitling International Factory Warranty was active;
* it was valid through 2029;
* those statements were repeated in response to my direct questions;
* after delivery, Bob’s Watches acknowledged there was a warranty activation problem and promised to resolve it;
* once activated, the official Breitling records showed the warranty expired in December 2027, nearly two years earlier than represented.

The transcript demonstrates that I relied on Bob’s Watches’ repeated representations when purchasing the watch. Their later characterization of this as a “misunderstanding” is inconsistent with their own written statements before and after the sale.

I recommend that anyone buying a pre-owned luxury watch advertised with a factory warranty independently verify both the warranty status and expiration date before completing the transaction as Bob's Watches is not a factory authorized dealer.

The watch deserves five stars, but the inaccurate warranty information and the effort required to resolve it reduce my overall experience.

The watch was exactly as described--authentic, in excellent condition, and competitively priced. However, the transaction was complicated by an inaccurate warranty representation. The watch was advertised with a Breitling factory warranty through 2029, but after delivery I discovered the warranty claims made by Bob's were false.

Unfortunately #BobsWatches and #Breitling chose not to offer any warranty adjustment or other assistance.

Luxury brands are remembered not only for the products they create but for how they respond when a customer has a disappointing experience. I had hoped that my first interaction with Bob's Watches would leave me feeling welcomed into the Bob's family. Instead, I am left feeling that policy has taken precedence over an opportunity to create a loyal lifelong customer.

#bobswatches should honor and provide an extended warranty since Bob's Watches made the mistake.

The level of service was top notch. Quick response and someone always answers the phone. Plus that overnight delivery is ideal.

I worked with Ramsey Elmewafy he was a pleasure to do the sale with. He was very helpfully with the paper work and keeping me informed. I contacted several other watch places in the Atlanta area. Bob's Watches
made the best offer .

I tried to buy a skydweller from bobs. There communication is terrible. And customer service is rude.

I wasted time sending wire transfer and they refused. Must have sold it for more

I sold two watches to Bob's Watches (a Grand Seiko and a Cartier) and was quoted $6,500 for both. After in-person inspection, the offers were reduced — the Grand Seiko from $3,500 to $2,700 and the Cartier from $3,000 to $2,900. The Grand Seiko was still under manufacturer warranty, and in my opinion the sharp reduction on it wasn't justified.

The payment experience was the real problem. On Friday I was told in writing that my wire had been processed, with funds arriving by Monday at the latest. The wire confirmation their own staff later sent me shows the wire wasn't actually created and authorized until Monday afternoon. In the meantime, my sales rep was unresponsive to multiple emails and calls, and their rep apologized in writing for the delay. Funds arrived end of day Monday.

They may be a fine option for buying, but based on my experience I wouldn't recommend them for selling.

One has to straight up chuckle, there is an old saying, You can put lipstick on a pawn shop, but it is still a Pawn shop. You may even get a better deal going straight to a pawn shop. I have a New Old Stock Breitling 12019, never been worn, it is over 20 yrs old. They want me to provide the box and paper work for the watch, it was bought at Hyde Park in Denver Colorado, the store has changed hands and they do not keep paper work going back 20 plus yrs. This watch was a gift to me when I learned to fly. Their assumption is it is stolen, I suspect they will come up with some BS answer to this review, The IRS only requires 7 yr of records, ole Billy Bob, I guess wants a life time of records. Read this review chuckle and walk away from doing business with them.

Note: State laws do not require you to have documentation, to sell a watch, that is straight up BS, ole billy bob is just a scam artist. As I mentioned in my original post, ole billy bob would come up with some BS answer, and guess what he did.

I saw a Omega Seamaster Planet Ocean on website that i had been looking for, I wanted the 42 mm size. I asked about it's availability, quickly had response that it was available. I ordered it on 5/14, it shipped on the 15th and arrived on the 16th. Watch is near perfect. Couldn't be more pleased. One comment, they should ask about buyer's wrist size. Mine is quite large and i will need to have it sized correctly.

These guys absolutely stink. I have a nice platinum Rolex Yachtmaster and I heard good things about them, probably from people who have not dealt with them, and I asked for a quote. The first offer I got was $7480, which I thought was decent, but after looking at Ebay thought I might be able to do better. A few days later then sent me a new offer of $7040, and mentioned they would have to deduct $600 from that for a rebuild and a polish. I went to a local shop and they said they had a qualified tech who could do the rebuild and polish for $375. Then they sent me a third offer for $6840. I guess their theory is they will keep lowering the price until I am paying them to take it off my hands. A bold strategy, but it might not work. Avoid these drooling morons at all cost!!!

Terrible buy prices. I mean borderline insulting. Literally got 40% more for my watch by driving 7 miles away. Have tried to do business with them bc they are a legit watch store - but across 7 years I have never got a reasonable offer from them.

I sent in my Rolex and the final offer came in slightly lower than the estimate because it needed a new crystal. What I appreciated is that they only deducted their actual cost of $100 when a jeweler would have charged around $300+ for the same repair. That felt very fair and transparent.

I would give them five stars but I’m a bit concerned, there website states that I would receive a CSA report within 1-2 days , I purchased the watch 6 days ago and no report? If I don’t receive the report today I’ll be returning the watch. I’ve just updated my purchase with Bobs , as of today they sent me the CSA which, definitely puts my mind at ease.

Simply the best experience I’ve ever had in purchasing a high-quality watch. Associates are tremendously helpful very patient and respectful and willing to take the time to make sure you are purchasing what you really want.
Never any pressure.

I tried giving Bob's watches my business, but I learned, in my opinion, they are still doing shady business practices from my experience 1 year ago with them. I tried trading my solid Rose Gold Omega 57 in for a old reference Rolex Daytona. My watch is still listed on Jaztime at $30,399. I was contacted by a salesperson Bryant Adjei who flat out told me that he used Ebay and Chrono 24 to value my watch and he could only give me $9,000. I said if we are going to use those types of unreliable sites to determine a value of a watch then I will value your Rolex the SAME WAY. I looked up Bob's Rolex Daytona value at $15,000 and Bryant agreed the Rolex Daytona on Bob's is the same, 1 year newer. Through emails, Bryant Adjei made me believe we had a wholesale to wholesale deal. Which I agreed to.

Shortly after, Bryant Adjei emailed me back and said no. Then Joe Alessandrini got involved and I asked him to explain why you would say my Gold Omega which still has 4 years under factory warranty and is in perfect condition, be valued by Bob's watches at such a low value and he would not answer me. They made me believe we had a deal, then they backed out. The deal would make sense, using the two sites to determine the value of both watches.

I believe based on how I was treated that Bob's watches used shady used car dealership tactics to try and get me to take their ridiculous offer. I would do your do diligence when even trying to make a deal with Bob's Watches. They really treated me like some uneducated person who just says yes to their shady sales tactics. This was my personal experience and beliefs with Bob's Watches.

I sent them my original purchase watch that had been worn 5 times. We agreed to a price and I shipped it to them. After receiving the watch, they told me they would have to deduct a $1000 for service (watch works perfectly), polish and a new leather strap! Wow! I told them to send my watch back. We will see if I even get it back. Buyer beware