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European Watch Company Reviews 

133
•
TrustScore 5 out of 5

4.9

Watch Store
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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the highly knowledgeable staff and the remarkably smooth, professional buying process from start to finish. Buyers deeply appreciate the prompt communication, accurate product descriptions, and gorgeous timepieces received without any hassle. Reviewers often mention that representatives take extra time and effort to ensure complete customer satisfaction during all transactions. Though some customers noted occasional minor pricing expectations, missing small accessories, or tiny scratches on items, the overall service quality remains exceptionally high. People regularly emphasize the trustworthy nature of the business and express strong eagerness to return for future luxury purchases.

What people talk about most

Product

Users describe positive interactions with product, noting that timepieces arrive quickly and in perfect,... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the buying and trading... See more

Service

Clients share positive opinions on service, highlighting professional communication and smooth transactions.... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting exceptional communication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoyed working with European Watch Company to obtain a very lovely Everose Daytona. Zach G. was flexible on the pricing and helpful in working with me on pulling together the financing. He also... See more

Rated 5 out of 5 stars

I recently purchased a watch with a trade-in from EWC. I realize that you don't get the same value for you watch as a trade-in as opposed to selling it yourself but it is easier and quicker. EWC had a... See more

Rated 5 out of 5 stars

Easy to work with. I made a mistake and my salesperson was kind enough not to simply say the watch is working as designed. If you want to work with a real professional I encourage you to ask for P... See more

Rated 5 out of 5 stars

Have been buying and trading with European Watch for 25 years and have always found them to be very helpful and honest and a pleasure to deal with, Thanks Ivana !

Company details

  1. Watch Store
  2. Jewelry and Watch Insurance Company

Written by the company

Founded in 1993 and headquartered in Boston's historic Back Bay on Newbury Street, European Watch Company is one of America's leading full-service retailers of fine timepieces. We buy, sell, and trade fine watches, specializing in pre-owned and vintage pieces from the world's most respected manufacturers, including Patek Philippe, Rolex, F.P Journe, A. Lange & Söhne, Audemars Piguet, Vacheron Constantin, Jaeger-LeCoultre, Omega, Cartier, IWC, and many more. Whether you are looking to acquire your first luxury watch, add to an established collection, or sell or trade in a timepiece, our specialists are here to guide. Integrity is at the heart of everything we do. We don't think of ourselves as simply selling watches; we build lasting relationships and treat every customer as we would a dear friend. Our flagship showroom houses a full in-house restoration and repair department, where each timepiece is meticulously tested, serviced, and, when appropriate, sympathetically restored before sale. Every watch we offer is prepared for immediate overnight shipment and backed by a one-year warranty. For more than three decades, we have had the privilege of helping thousands of customers find the right watch and build meaningful collections, and we remain committed to earning your trust with every interaction.

Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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4.9

All reviews

(133)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a repeat customer of European…

I am a repeat customer of European Watches, as always, the quality of their watches and selection is outstanding.
The delivery is perfect and the level of knowledge and respect towards the customer is “ old school “ perfect..
I have always dealt with Peter from day One since several years. I have purchased and traded several Rolex, Patek, FPJ, AP and VC with Peter… PERFECT !

August 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Amy was again great to work with

Amy was again great to work with. She had the watch I was interested in reserved and arranged shipment the next day once my questions were answered. She even took time on a day off to help me with the timepiece.

August 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick transaction with a happy outcome

I recently purchased a watch with a trade-in from EWC. I realize that you don't get the same value for you watch as a trade-in as opposed to selling it yourself but it is easier and quicker. EWC had a watch listed that I wanted and Peter gave me a fair price for my trade-in watch and I was happy with the outcome. I started the sale transaction on a Wednesday when I was emailed an overnight FedEx label for my trade-in. It was received by EWC on Thursday and they sent my new watch the same day by overnight FedEx and I had the watch delivered and on my wrist by Friday.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Peter was extremely helpful and honest about everything the entire buying process. I could not have asked for more.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

My second purchase with EWC

My second purchase with EWC. Again, all details were exactly as described in the listing. Excellent personal service. Market prices. Prompt shipment and delivery. Another truly rewarding experience.

August 7, 2026
Unprompted review
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