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FragranceNet Reviews 

125,307
•
TrustScore 4.5 out of 5

4.5

Perfume Store
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Review summary

Created with AI, based on recent reviews

Looking at 26,388 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of authentic fragrances and beauty products available at very affordable prices. Shoppers regularly emphasize the exceptional value, mentioning how much money they save compared to traditional department stores. People also appreciate the quick shipping times and secure packaging that ensures items arrive safely without any damage. Some reviewers were not happy with delivery delays, missing items, or receiving entirely incorrect packages due to fulfillment errors. A few other people also felt that certain items lacked the expected lasting quality or authentic scent compared to previous purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the fragrances are authentic and offer... See more

Delivery service

Consumers find delivery service to be positive, noting that orders frequently arrive on time and in less than... See more

Price

Users describe positive interactions with price, highlighting that the costs are very reasonable and hard to... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy checkouts, prompt... See more

Quality

Customers had positive experiences with quality, highlighting that items are authentic, long-lasting, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Fragrancenet for their selection of brands and products but also for their pricing and hard to find items. However that being said one of their delivery services or distribution centers UniU... See more

Company replied

Rated 5 out of 5 stars

First of all, they are legit! Shipping and handling is the usual 3-5 business days. Bought a few bottles recently, no issues. Good and wide selection of fragrances too. But, needs a WISHLIST categor... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience shopping with FragranceNet.com! The service is excellent, shipping is fast, and the prices are amazing. They have a great selection of fragrances and other quality product... See more

Company replied

Rated 4 out of 5 stars

I've ordered many times and had great service and received products quickly with notifications and good communication. Just had a package arrive and the box was empty. Customer service handled it an... See more

Company replied

Company details

  1. #23 of 58 best companies in Perfume Store
  2. #18 of 34 best companies in Cosmetics and Perfumes Supplier
  3. #19 of 60 best companies in Cosmetics Store
  4. #20 of 35 best companies in Flavours, Fragrances and Aroma Supplier
  5. #9 of 57 best companies in Hair Product Store

About FragranceNet

Written by the company

Founded in 1997 with a vision to make luxury fragrance and beauty products accessible to everyone, FragranceNet.com embarked on a mission to help individuals feel confident and beautiful. Our core belief is that everyone deserves to experience luxury beauty products at affordable prices.

We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.

Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.

100% Genuine Brand Name Products

We only carry genuine brand name perfumes, colognes and beauty products.

All of the products showcased throughout FragranceNet.com are 100% original brand names. We only carry genuine brand name perfumes, colognes and beauty products. Absolutely NO imitations or knock-offs. We work hard to ensure that your shopping experience is completely satisfying and enjoyable. Along with great selection and prices, our number one concern is offering superior customer service and our staff is here to serve you. If you have any questions or concerns, please feel free to contact us. 1-800-727-3867 or 631-582-5204 or info@fragrancenet.com.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125K reviews

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4.5

All reviews

(125,307)

27,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I've ordered from FragranceNet several…

I've ordered from FragranceNet several times, and they always do a great job. My latest order arrived quickly and in perfect condition. Their customer service is responsive and helpful, and if any issues come up, they're quick to resolve them. I really appreciate their consistency, fair pricing, and reliable delivery.

September 17, 2026
Rated 4 out of 5 stars

Repeat customer

The website is easy to navigate, and my orders were completed with ease. Shipping was reasonable, with no hiccups. The products I have ordered in the past were of good quality. I will definitely make future purchases.

September 18, 2026
Rated 5 out of 5 stars

Fragrancenet is awesome

I love that my fragrances arrived timely. I am so grateful that they put samples in my package. The prices were good when I compared them to other sites. Because of them good smelling samples, I have another perfume to order.

September 18, 2026
Rated 5 out of 5 stars

Experience was wonderful!!!

Experience was wonderful. I had sample bottles of the fragrance and looked it up and found that its still available. Shipping was pretty quick and it arrived in great condition. Looked like a high end fragrance counter item. Very sheek!! At first i thought the price was a bit much, but then when i saw the size of the product ehen it arrived it was well worth the price. Looked Beautiful, arrived in a very timely fashion, email updates were dead on and accurate. All in alk a really great experience!!!

September 16, 2026

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