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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, finding it frustrating and difficult to use, with issues like outdated job postings, irrelevant search results, and constant verification requests. Customers also reported poor service, citing a lack of communication from employers through the platform and a general feeling of wasted time when applying for jobs. Some people were dissatisfied with the staff, describing them as unhelpful and dismissive, especially when trying to get support or address ongoing problems. Reviewers also found it difficult to contact the company, with many attempts to reach out for assistance going unanswered.

What people talk about most

Website

Reviewers express significant dissatisfaction with the website. Many customers report issues such as scam... See more

Staff

Users describe negative interactions with staff, often citing harsh management, belittling, and profanity.... See more

User experience

Consumers find the user experience to be largely negative, with many reporting it as frustrating and a waste... See more

Service

Reviewers highlight negative aspects of service. Many customers report issues such as being billed long after... See more

Customer communications

Customers consistently express frustration with contact processes. Many reviewers report being forced to... See more

Based on these reviews

Rated 2 out of 5 stars

This is the 2nd time a potential employer has sent me a message and AGAIN..Im unable to see the response as I can't access the message.. extremely upsetting and annoying... I've tried to make contact... See more

Rated 2 out of 5 stars

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fac... See more

Company replied

Rated 2 out of 5 stars

Very frustrating platform. Just had an email to say there was a technical issue delivering my application, so I missed out on the chance of a job as the position had then been filled. Despite kn... See more

Company replied

Rated 2 out of 5 stars

Postings are undated. I know there's a way to inspect the source and figure it out, but that's such a hassle. The postings are just often so old. Trying to help a teenager find a job is usually going... See more

Company replied


Company details

  1. Search Engine Company
  2. Media Company

About Indeed

Written by the company

More people find jobs on Indeed than anywhere else. Indeed is a leading matching and hiring platform, and the #1 job site in the world (Comscore, Total Visits, September 2022).

Indeed matches and connects job seekers to millions of jobs in more than 60 countries and 28 languages.

Over 3 million employers use Indeed to find and hire new employees. More than 300 million unique visitors use Indeed each month to search for jobs, post resumes, research companies, and more.

Indeed delivers 2.5X more hires than other branded job sites combined (Among BreezyHR clients, Sources of Hire Report 2021, U.S.).

For more information, visit indeed.com.


Contact info

2.2

Poor

TrustScore 2 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Michael

Indeed is nothing but a joke they don’t want to fix anything that you tell them what going on and they post fake jobs and they keep sending you jobs out of state after you tell them that you are not interested in moving and if you put the minimum miles that you drive to work they send you jobs are 1 to 2 hours drive and if you set your pay at what you need they send you job that pays under

April 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Criminal app

Horrible app. Most of the jobs are not real -- entirely fabricated by Indeed staff who merely attempt to sucker job-seekers into paying for a premium subscription. The founders of this app need to go to prison.

April 20, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, we are very sorry to hear that you feel this way. Jobs posted on Indeed are created by employers wishing to hire, Indeed does not post jobs on behalf of other employers, this is not something we do. If you come across a job that concerns you on Indeed, we would be happy to investigate it, please send us more details by email to trustpilot@indeed.com.

Rated 1 out of 5 stars

verification requests

Its not possible to have a look for job by this ridiculous website because of constant verification requests. go on cvlibrary and dont stress youself

April 20, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Kate, thanks for taking the time to share this feedback. We’re sorry the verification prompts have been so frustrating — that’s not the experience we want for anyone using Indeed. We use verification to help protect job seekers and employers from fraud, but your comment makes it clear we need to do a better job of balancing security with ease of use. We’ve shared your feedback with the relevant team so they can review how often these checks appear and how they impact the job search experience.

Rated 1 out of 5 stars

We have contacted Customer service on a…

We have contacted Customer service on a complaint and was promised a response in 24 hours but no respond till date- it has been a few days.

April 20, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Sujitha, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 2 out of 5 stars

Inconsistent and sometimes inaccurate information

Find reviews not kept up to date, like old job applications being left on this site. Surely indeed should monitor this and make sure that employers haven’t forgotten about this. Also I find a lot of applications from indeed don’t get to employers posting the job, had a lot of people who actually post the vacancy on indeed telling me that they never received my application from indeed. And while technically this isn’t indeed fault I find a lot of job descriptions lack vital information such as hourly rate, details of shift patterns (hours/days expected to work), length of days, rota examples etc. Maybe indeed should make this a requirement to advertise on their forum? And when employers do give this information it sometimes doesn’t add up such as giving an hourly rate, a minimum number of hours worked a week and then when you calculate this over a 52 week period it doesn’t add up to the annual wage. And I wish they would separate agency work from actual employment as particularly with driving jobs this means you have to sift through a lot of jobs that don’t meet your criteria, speaking of which, when I put my job parameters in the search filter, a lot of the jobs which o5 shows me have totally ignored the parameters I have set, or it just resets the parameters to a default setting. All this makes for a very unreliable and unnecessarily frustrating site to use. Come on indeed, you can do better than this

April 19, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Chris, thanks for raising your concerns—we understand why this is important.

To clarify, all applications submitted through Indeed are sent directly to the employer. From that point, it’s the employer’s responsibility to manage and track candidates throughout their hiring process.

Job listings on Indeed may come from a few different sources: they can be posted directly by employers, or automatically indexed from an employer’s own careers page.

If you ever have doubts about a particular job listing, you can report it to our internal review team for further investigation. You can find more information on how to do this here:
https://support.indeed.com/hc/en-us/articles/360028156452-Reporting-a-job

If you have any other questions, feel free to ask—we’re here to help.

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Rated 1 out of 5 stars

Legitimate Employer Blocked by Faulty Verification

Indeed suspended my employer account even though my company is fully registered and easily verifiable through Dun & Bradstreet. I was ready to post a job and pay for the listing, but instead I was blocked without a clear reason or solution.

I understand the need to prevent scams, but this experience shows a serious flaw in their verification process. Legitimate businesses shouldn’t be treated like bad actors when they’re simply trying to hire.

April 17, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Louis, we would like to take a closer look at what happened here. When you have a moment, please email us at trustpilot@indeed.com with some additional details so we can further assist. Thank you.

Rated 1 out of 5 stars

Indeed reviews are biased

Indeed reviews are biased. If you write an articulate and honest review highlighting how some companies misled training and work expectations with chaotic schedules where you're working 7 days a week with the hopes of getting a day off if you're lucky it's considered 'not meeting guidelines'. I did not drop any names but, the stark reality of the day-to-day life as a CX agent working grueling hours online for low pay.
As some other people say Indeed must be getting paid by some of the companies to hide brutally honest reviews. Again, my reviews were not unprofessional or half-written, it was showcasing how working 40 hours a week with short 30-minute shifts to 1 hour shifts with a zombie schedule with hardly work-life-balance was unsustainable and training time was deceptive claiming it was 8 to 12 weeks when it was 2 weeks, with the second week starting on Monday trainees started taking calls (their 8 to 12 weeks they deceptively said was learning and development when in reality you're working to fill in empty seats for the people who left and they need help covering the shifts).
Indeed is biased and can let poorly worded and terrible reviews with grammar errors stay on there with no push back because it's not a threat compared to those who are honest about the poor working conditions.

April 16, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, there! All company page reviews on Indeed are subject to a moderation process. Our goal is to make sure we are posting reviews that are transparent and reflect the true working experience of the company. However, if any part of a review violates our guidelines, we will not post it. If you wrote a review for a company it may still be undergoing moderation as this process can take up to 48 business hours. If after 48 hours, you notice the review has not been posted or that the review was removed after being posted, it is likely that the review did not conform to our guidelines. You can view the guidelines at: https://support.indeed.com/hc/en-us/articles/360046789111-Company-Review-Policies. We advise you to look at our guidelines and revise your review and repost it. Unfortunately, we are not able to discuss individual reviews that may not have been approved.

Rated 3 out of 5 stars

All the Jobs I was interested didn't…

All the Jobs I was interested didn't have any deadline, and on some I have missed it!

Please add the application submission deadline to all the jobs.

April 17, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Laura, thank you for taking the time to share your feedback, we can understand that this may have been frustrating. At this time we do not require employers to include a deadline on their job postings but we can see how it would be beneficial. We will ensure this is brought to the attention of our Product team on your behalf.

Rated 2 out of 5 stars

I have gotten so many spam calls from…

I have gotten so many spam calls from India. Whomever is in charge of Sedgwick Claims, BEWARE!! Indeed needs to screen employers!!! Filing with BBB!

April 15, 2026
Unprompted review
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Reply from Indeed

Hi Kimberly, we would like to investigate this, can you please send us more details on what you have experienced to trustpilot@indeed.com so we can check this out?

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Rated 1 out of 5 stars

USE MULTIPLE SITES DONT TRUST INDEED

It really appears this site is mostly a bunch of scam jobs. It is a joke they say they "moderate" reviews on a company, the algorithms are totally skewed because they don't do any oversight of companies posting bogus jobs. This applies to most of the accounting postings where illegal information is presented by the "company" as to job requirements.

April 13, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Mary, we take trust and safety and the security of our job seekers very seriously, we have an extensive moderation process and teams dedicated to this. We are always working to prevent content of this nature from appearing on Indeed. If you come across a job posting that concerns you on Indeed please send us an email to trustpilot@indeed.com with more details, we would be happy to ensure it is investigated for you.

Rated 1 out of 5 stars

Useless site

Useless site. Suspensions of accounts because they do not understand how VPNs work. WEEKS of back and forth with support (one full day between replies) and no resolution. "Employers cannot find you".

EDIT: Regarding your reply below ... can you even read?!

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Thomas, we are very sorry to hear of the issues that you are having with your Indeed account. If you can follow up with us by email at trustpilot@indeed.com with more details we would be happy to have a look into this for you.

Rated 1 out of 5 stars

I received a job and was told I was not…

I received a job and was told I was not a good fit cause they didn’t like my lunch or perfume smell.
My resume is clear, never worked in legal and was fired for not having the accurate experience.
I apply on easy apply or urgently hiring and then it takes me an external website to fill all info tha is already on the resume provided.
Urgently hiring may mean they call back fast but the positions offered have start dates of a month or further out.
You may make you money from allowing employers to post but you will become the Monster of this generation if I can do it without you.

January 28, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi there, thank you for taking the time to share your feedback, we are sorry to hear you have not had a positive experience.
We are not directly involved in the hiring process of the jobs on Indeed or the process that occurs after a candidate has been hired, we cannot control what happens in a workplace, unfortunately.
Some employers may have their own application process that requires completing the application on their website, we are always working to make the process as straightforward as possible for job seekers so we will ensure your feedback on this is shared with our Product teams.

Rated 1 out of 5 stars

Data Privacy Grab - Requires email AND phone #

Indeed not only requires you to set up an account and provide an email address, but it also requires a phone number. Otherwise, you cannot even see the jobs. I had an account with Indeed, but stopped using the site because so many jobs were out of date or fake. Now I can't see any jobs at all because I refused to give them a phone number. To any employer using Indeed, keep in mind your posts are not being seen by a large number of people who want to protect their privacy and not share personal information with Indeed. I understand most Indeed posts are free, and in this case, you truly do get what you pay for with them.

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Summer, at this time, our system requires verification by sending a code to authenticate users via mobile phone number or landline. We understand that this may not be convenient for everyone, and we sincerely apologize for any inconvenience this may cause. Unfortunately, we currently do not have alternative verification methods available. This is to ensure the security of our users and their accounts.

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Rated 1 out of 5 stars

I am appalled by Indeed


I am appalled by Indeed. I am a self employed HR Consultant and provide HR services to four companies and manage all of their recruitment. The rules of Indeed have changed and you are only allowed to post three jobs per month. All four of the companies I represent have had adverts refused as needing sponsorship when I have been within the limit of three per company. Indeed claims that the companies are connected therefore are classed as one. I have been trying to reason with them for over a week that these companies have no connection to each other at all, they don’t even have the same directors on the Board. I work in the hospitality industry which is struggling enough as it is without being denied the right to advertise for staff.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Such an arrogant business

Such an arrogant business, it's a job board why do they need numerous personal details just to look at jobs posted! They have now brought glassdoor and instigated the same policy! Professing it's to do with my safety which has never been an issue on job searches! How would I be safer giving them even more details.they ultimately want data to sell! I really hope this us the decline of Indeed reading these comments I'm not the only one! Get over yourself indeed!

April 15, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello, Phil! We take your privacy seriously and are committed to protecting your information. Indeed does not sell your personal data. You can read more about how we safeguard your data here: https://uk.indeed.com/legal/privacyfaq. Thank you for taking the time to leave us some feedback.

Rated 1 out of 5 stars

Terrible platform for employers

Terrible platform for employers. Everything regarding an employers relationship with indeed involves them holding your credit card hostage. Once they convince you to upload your credit card, it's almost impossible to pause/inactivate your account. They continue to bill your credit card long after you no longer need their service.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor customer service and experience. Advertised the role and they charged over £200 and not even a single CV received for a qualified candidate.

Would not recommend anyone to advertise with indeed.

April 14, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hello! Thank you for taking the time to leave us some feedback! We can confirm that the account holder is already in contact with our client success team via email. A recent email was sent to the account holder on April 15, 2026. The account holder can respond back to the email that was sent and our team will be able to further assist. Thank you!

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Rated 2 out of 5 stars

This platform allows scammers to act as employers in order to sell "courses"

I was under the impression that Indeed was one of the most reputable job boards. However, recently, I have been dealing with endless "employers" who just claim to offer real job openings when in fact all they want is to sell courses or charge fees for "setting up your own business with their support" for "uncapped earnings potential", bla bla bla.

Indeed should do a better job of filtering out scammers trying to rip people off and only allow real employers who offer real jobs on their platforms. At least 50% of my time spent on this platform is time wasted, which I will never get back.

April 8, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi, Sebastian! Our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality very seriously: https://indeedinc.my.site.com/employerSupport1/s/article/Verification-Center-Document-Verification-Requests?language=en_GB. Here is a resource that can be used for guidelines on safe job search tips: https://support.indeed.com/hc/en-gb/articles/216354123-Guidelines-for-a-safe-job-search. If you are looking to report a job you found on Indeed that you have concerns about, you can reach out at trustpilot@indeed.com with the direct URL link. Thank you.

Rated 1 out of 5 stars

Company hides high rates on click…

Company hides high rates on click response from the advertisement. You think you have a limit, but the small print ultimately makes it something else. Never post anything on Indeed again. Fortunately, there are many better professional companies with clear pricing. You cannot end your subscrition yourself.

April 1, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Michiel, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

We'd recommend checking out our Help Center articles for employers, there are some great resources that will assist you with all areas of posting a job. https://indeed.my.site.com/employerSupport1/s/?language=en_US

Rated 1 out of 5 stars

Waste of time and money

What a complete waste of time this website has become. I used to be able to rely on Indeed for basic requirements for Electricians, but now even those are impossible to get. I just get overseas applications only now and candidates with no working experience of the UK. Totally useless, If there was an option of no stars, that is what they would be getting, never using this site again.

April 13, 2026
Unprompted review
Indeed logo

Reply from Indeed

Hi Grant, to explain, employers on Indeed are charged per click, not per candidate. Indeed isn’t involved in hiring decisions and can’t control candidate quality or volume. You have full control: set budgets, and pause or close jobs anytime. As a self-serve platform, please review active sponsored jobs regularly to keep listings up to date and avoid unwanted charges, ensuring a flexible and efficient hiring experience.

We'd recommend checking out our Help Center articles for employers, to assist you with all areas of posting a job and writing effective job descriptions to attract the right candidates. https://indeed.my.site.com/employerSupport1/s/?language=en_GB

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