WhatsApp Reviews 

Gosh It's so frustrating. The automated flagging just keeps blocking my account for apparently no reason and you can't just do anything regarding it. They ask you to submit an appeal and after that nothing, you don't know what's the status and etc and when you email them, they just reply with the generic bot message. Literally a trash app and a trash customer support.

I've had the same phone number for over 18 years. I use it for my personal life, my business, my clients, everything.

On August 15 WhatsApp suddenly permanently banned my account. No warning. No explanation of what I supposedly did wrong.

Since then I've contacted support again and again trying to understand what happened. Every single time I get another automated AI response telling me to request a review — something I've already done. There is seemingly no way to speak to an actual human at WhatsApp.

This is honestly insane for a service people depend on every day.

Maybe I did something wrong without realizing it. Fine. Tell me what I did. Let me fix it. But permanently banning an 18-year-old account and then giving the person no explanation and no real human to speak to is ridiculous.

I never thought I could simply wake up one day and lose WhatsApp permanently with basically nobody to talk to.

Absolutely terrible customer support.

I trusted WhatsApp with a major part of my business for years.
Thousands of customers around the world used WhatsApp to reach me. I also spent hundreds of thousands of dollars advertising through Meta, specifically generating leads that were sent to WhatsApp.
And after all of that?
WhatsApp can simply wake up one day and say:
“Permanently banned.”
No real explanation.
No human being to speak to.
No meaningful customer service.
No phone number.
No account manager who can actually fix anything.
Nothing.
This has happened to me multiple times.
Twice, my account was shut down and then restored about a week later. I was told it was basically an automated/AI error.
Think about how insane that is.
A business can lose access to thousands of customers because an algorithm makes a mistake, and WhatsApp apparently considers that acceptable.
This last time has been even worse. Permanently banned again, and there is basically nobody at WhatsApp who will actually speak to me and explain what I supposedly did.
I don’t send spam.
I don’t send mass broadcasts.
I don’t buy lists.
I was literally responding to people who requested information from me through my own Meta ads.
My account quality/rating was high. My customers weren’t the problem.
One Meta representative even suggested something absolutely ridiculous may have triggered it: I had poor internet service while responding to messages, so I answered around 15–20 customers. When the connection came back, the messages went through together and apparently the system may have interpreted that as spam.
Seriously?
You’re a messaging company.
Your system can’t tell the difference between messages being delivered after an internet connection returns and someone running a spam operation?
And then you permanently shut down someone’s business account because of it?
The part that makes me the angriest is the advertising.
Meta happily took hundreds of thousands of dollars from me to acquire leads and send those people to WhatsApp. Then WhatsApp shut down the exact communication channel Meta was charging me money to build.
So now many of those leads and customers can’t reach me through the platform I paid Meta to send them to.
Call it whatever corporate language you want.
From the business owner’s side, it feels like Meta took my money and then pulled the plug on what I paid for.
And there’s nobody accountable.
That is why I would tell every business owner:
DO NOT PUT ALL YOUR EGGS IN WHATSAPP.
Own your email list.
Own your customer database.
Collect phone numbers.
Have another SMS provider.
Have another way for customers to contact you.
Because WhatsApp does not care how many years you’ve been using them, how much money you’ve spent with Meta, how many legitimate customers you have, or how badly a shutdown could damage your business.
An algorithm can apparently decide you’re done.
And when it happens, good luck finding an actual human being at WhatsApp who gives a shit.
WhatsApp is an incredibly unreliable platform to build a serious business around.
I learned that the hard way.
Use it as a tool. Never trust it as your business infrastructure.

Meta feel free to dm me if you want to fix my issues till then im posting this all over internet.

After 5 years using Whatsapp, all of a sudden my number is blocked and I cannot use the app anymore.
The support is bloody useless and unresponsive, I will never use this app again.

My experience with WhatsApp has been extremely frustrating and disappointing. My personal account was suddenly placed under review even though I have not intentionally violated any rules or used WhatsApp for spam.

Shortly before this happened, I was added without my consent to a large and suspicious group containing many phone numbers I did not recognize. I did not join this group voluntarily. My only reaction was sending “??” because I had no idea what the group was or why I had been added.

If this suspicious group triggered WhatsApp’s automated security system, then there is a serious problem. Legitimate users should not be punished because scammers or unknown individuals add them to groups without their permission.

What makes the situation even worse is the lack of accessible human customer support. WhatsApp is an essential communication service used by millions of people to stay in contact with family and friends, yet a legitimate user can suddenly lose access and be left waiting for an automated review with very little explanation.

I fully support efforts to stop scammers and spam, but those systems should protect innocent users, not potentially penalize them. Being locked out of my personal communications because of something completely outside my control is unacceptable.

WhatsApp needs better safeguards against unauthorized group additions, a more reliable review system, and most importantly, real human support for users whose accounts are incorrectly flagged.

this one of the most badest softwere ever made i try to save my audio music file in pc desktop but no respone All devolper lazy to create softwere

What can I say? If you want Zuckerberg to really steal your data and then sell it, use what’s app. I really love how we can’t even have control over our messages and tech. I hope meta, alphabet and amazon really enjoy the 50 billion dollar tax cut lol

The restriction was an error……this is my phone number 07054469411

Am very very angry of what's WhatsApp is doing its been months now they do this I have been using WhatsApp for years with number I have but when I wake up in the morning I found my WhatsApp blocked and they open on the following day before I even open the messages they block it again can they please explain to me what level of nonenses is this
You please explain to me what level of stupidity is everyday my WhatsApp is blocked as if I use your money to use it no no no you rather block me for on it if u don't want me to used your WhatsApp

Got tens of scam messages from US numbers

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It is already 3 times in a week(3,5,7 August) whatsapp blocking my number ,not giving any reason ,juts imagine in the middle of day Whatsapp closing your line for 7-8 hours by writing your number in review.What kind of review,why you closing .what to do .No one telling anyting.

I have a new phone number and I tried creating a new profile for Whatsapp but for two weeks it does not work and I do not get a verification code. There is no human support and the problem is not resolved.

My 10+year account has been banned permanently, I can't recuperate my chat history with my new number.

I can't iniciate conversations in my new number, because 1 little messege is considered spam.

I wouldn't use this app if it weren't for the fact that where I live from, everyone uses it.

OH! And the automated responses don't help at all, never once have I able to talk or chat with a human agent

I have been contacted numerous of times when I was at Facebook by women who demanded me to open an account at WhatsApp! It has been many women who have demanded me to open an account at WhatsApp!!! I have refused every time because I am afraid that some bad thing will happen if I do as they tell me!!!!

I cannot describe how many times and how disappointed am I by the app already. Bugs, glitches, loss of chat history, improper contacts' handling, and the most recent: an awkward block-report system. Not only that, but the weird action of the system auto-retriggers itself if you use the desktop app even before you've ever had the chance to send another message. Signal, Telegram, and even Viber are way better alternatives of WhatsApp for that single reason and not only. I will try to stay away from this sick "Green" app for the rest of my life as I've never expected such terrors. In fact, I will stay away from anything with the "Meta/data" written anywhere. Gotta stop letting children and AI manage a chat system maybe.

I have used Whatsapp for years without any problems, I only message a small number of close friends and family. I have had my account temporarily banned twice and permenantly banned twice.

When I've asked Meta to investigate and provide an explanation I was met with an unhelpful AI chatbot.

If Meta don't want me to use their services, that's fine, the feel is now mutual. I will be using other platforms which I can trust and value me as a loyal customer.

I have been attempting to contact customer service as whatsapp can't read my google cloud data. Photos and videos for the 10 plus years. All I am getting AI bot responses. Happy to pay for support but I am getting nowhere.

This app is a total thrash. My work account is being blocked every day! Long story short - don't use this piece of junk that some people call an app.