Wine.com Reviews 

My order was filled and shipped the same day, arriving 2 days later using regular FedEx ground shipping. Order fulfillment at Wine.com is much quicker than competitors I've used in the past! Their user-friendly website makes it easy to find your favorite wines. Will be ordering again from them!

The experience is excellent, you have really improved your game over the last three years.. I would recommend that you add a flag to addresses that have had shipments made to them. We load 15-25 addresses at a time then ship. It would be helpful if the address book indicated which clients had been shipped to.

Very good ordering experience. Website is easy to use and the availability of wine is fantastic. Everything has been great other than changing the Stewardship rewards a month or two after my signing up and the delivery using Fed Ex as been an absolute joke.

good inventory, competitive pricing and fast delivery

Quick delivery website easy to use

Your customer service is excellent but you won't allow me to purchase any more of my favorite wine!

Always great service, great prices, and on-time fast delivery.

Shipped on the day I asked for

Great selection and easy site navigation.

It was delivered two days late, a day after my father-in-law's birthday.

Everything has been great as far as shipping and communication. Any problem I ever had no matter what it was has been resolved in a timely manner. You got a customer for life.

I was limited to order the number of bottles

We were sent an e-mail showing wines from a winery that we had purchased from before. The wines were on sale and are among our favorites. It was easy to order the wines and place them on hold until the weather is better for shipping.

The tasting notes are very helpful and the selection is outstanding. I appreciate that they notify you when they ship - and they will hold it if the weather is too hot. We have been buying through them for 10 years now and have not been disappointed.

Really easy to buy wine.

Great choice, smooth ordering process and on-time delivery.

I have to say that I enjoy tremendously the option of picking my orders up at any Fedex dropoff location or their affiliated stores. It offers flexibility whenver I travel to another state. There were 2 incidents that I did not like the products, and in both cases their employees put themselves in my "shoes" and sent me the replacements promptly. It offers me hassle free service.

I thought my order would qualify for the $20 discount off of a $150 order of qualifying wines. Only one bottle (of 6) was marked as not eligible, with the price of the others combined over $150. At checkout a notification confirmed that $20 would be taken off. Then at the very last step the payment window informed me that I didn't qualify for the discount. Was this a discount that people who have the free shipping membership don't qualify for? I'm not bothered so much by the limits on discounts as I am by the conflicting messaging (one minute I'm told I qualify, then next, not) as well as a lack of info at the moment of selection about which bottles qualify and which do not... Consumers expect more information about discounts, generally; you run a fine shop but at a certain point folks will get frustrated and decide to order elsewhere...