Argos Reviews 

279,465
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 31,154 reviews, reviewers had a great experience with this company. Many people highlight the incredibly fast click-and-collect service, explaining how simple it is to place an order online and pick it up locally within just a few hours. Customers frequently praise the store staff for being extremely polite, highly knowledgeable, and always ready to assist visitors with a warm smile. However, some people mentioned that delivery times were occasionally delayed or that they received damaged items and incorrect orders. Consumers also noted that trying to resolve these unexpected problems through customer support could sometimes turn into a frustrating and lengthy process.

What people talk about most

Product

Consumers find product experiences to be highly varied, reflecting mixed feelings about quality and service.... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Order

Reviewers share mixed feedback about order experiences, with many praising the simple online process and... See more

Service

Clients share positive opinions on service, highlighting brilliant and prompt delivery alongside quick... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful, friendly, and knowledgeable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Machine was delivered when they said. They removed & recycled my old machine & installed the new one, taking all the packaging away. Nice friendly delivery men, however they did dent my door.

Company replied

Rated 4 out of 5 stars

Good service. A small suggestion: If someone else other than the account holder is designated to collect, the text updates are not sent to their mobile despite mentioning their mobile number and name... See more

Company replied

Rated 5 out of 5 stars

Ky in the Northern Ireland, County Tyrone, omagh store I would like to give a huge thank you to this lovely lady who helped me at Argos. She went above and beyond to help me, and her customer servi... See more

Company replied

Rated 5 out of 5 stars

The Lego set was £40.00 cheaper than other stores. Order placed and advised to wait for a collection time, a few hours later text arrived and collected, super lovely guy retrieved the item and passed... See more

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

279K reviews

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4.1

All reviews

(279,465)

30,139 reviews in the last 12 months

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Rated 5 out of 5 stars

quick good service

i needed a powerbank urgently and was able to walk into the shop and buy one from argos within minutes. the one i received had been scuffed and so the sales representative exchanged it for a new one immediately. simple and straight forward purchasing process.

September 1, 2026
Rated 5 out of 5 stars

Great website.

Great website.. habitat for me is a game changer always have loved this brand great quality and so on trend.. Argos it’s like Woolworths always there with everything

September 11, 2026
Rated 1 out of 5 stars

Argos sold me a bed that was out of stock

My order Jenson bed and a mattress was confirmed for delivery multiple times by Argos, last confirmation was the day before it was due to arrive so I disposed of my old bed and mattress. The following day at 6am they cancelled the delivery which was scheduled for 7.30-9.30 am and left me without any explanation as to why and when will it arrive, they called the following day to say that the bed they sold me was out of stock. Very inconvenient since I’m left without a bed now , Argos does not even have an email address to write to and customer service was unable to answer any of my questions, wont be buying from Argos again .

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

The faulty item

The faulty item, air fryer, was replaced straightaway. The staff member I dealt with was very helpful. Very customer focused.
Many thanks.

September 11, 2026
Rated 5 out of 5 stars

I went to Eltham Argos - RHYS gave fantastic customer servics

I went to Eltham Argos and felt compelled to share my experience. I’m never certain if anyone at HO reads these - here’s hoping. I’ve spent my whole career in retailing from shop floor to boardroom. I was served by a really smart and engaging young man called Rhys - who sorted out my bungled order! He very efficiently sorted out refunds and repurchase. This young man is a real asset to Argos and hope he does not get lost in the organisation. HR you have a great employee destined for a career - don’t let him go. He’s definitely destined to go somewhere - Argos would be advised to keep him
David Shaw - Eltham

September 11, 2026
Unprompted review

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