Assortedandgifts 

Latest update as of dec. 12, 2015..
I am a reseller i was just starting my online shop through fb but i am starting to feel discourage because of this.. I was so disappointed with my FIRST order.. At first we had a good conversation through viber app.. They took so long to ship out the items and worst 3 items are missing.. I settled my orders 2 or 3 weeks ago but i just received the package on dec. 10.. I contact her anne due to the missing items she said she will check at the warehouse so i have to wait.. Now dec. 12 still no response.. I keep on calling her i know shes online i can see in the app but no answer..
Tsk! Sayang. Items are good but service is poor..
ilang missedcalls pa..
Malolowbat n ako kakamissedcall..

Dec. 13- still im waiting..

Dec 19- no updates.. Doesnt even answer my calls and msgs..

Dec 21- yes they give updates. The old update. Now theyre trying to fool me.. And no messages on viber and even email now.
Now its clear. I was scammed.

At first I had a good transaction with this shop but my last transaction worth 7,399.00 on Feb 13,2015 until now has not yet refunded. Gave me a lot of promises, And I was adviced about refund to be given last week of July or before July 30 but till now no action has taken, been calling and sent msgs but NO RESPONSE. Big disappointment

As of sept 22,2015
You contaced me and you will settle my refund but you want to delete my feedback first, is that really the right thing to do?? Do you still expect that I'll trust you, I dont care if your other customers follows your favor but for me, SETTLE MY REFUND first then I WILL DELETE my bad feedback. Simple as that.

Our conversation thru VIBER APP

Sept 29, 2015 at 11:27am
I finally decided to delete myfeedback so that they can start with my refund which is 7,399 pesos.
-6:59pm -
They partially refund 2,000 pesos and another partial will next next week same day. TOTAL BALANCE 5,399

Oct 6, 2015 7:55am
Supposed to be their second partial refund they said they will refund later
-4:01pm-
Follow up their refund and they told me "later po"
Until the next day I didnt receive my money.

Oct 8,2015 11:19am
They contact me and told me they deposited 1,500 in my acct. BALANCE 3,899. Next refund will be on MONDAY, Oct 12, 2015.

Oct 12, 2015 7:50 am
I followed up my refund they told me within this week on Wednesday, oct 14.

Oct 14, 2015 8:00am
I followed up my refund they told me Friday pa po, oct 16 and I told them that be sure to refund this friday.

Oct 16, 2015 8:13am
I followed up my refund they told me "yes mamaya po" until the end of the day. They didnt refund me yet.

Oct 17,2015
9:55AM, 11:53AM, 4:36PM. kept on following up my refund but no response.

Oct 19, 2015
8:33 am. following up my refund but no response.

Oct 20, 2015
9:04 AM following up my refund but no response.

Oct 22, 2015
7:50am
Follow up refund
12:45pm
Follow up refund. I told them if they will not refund within this week, I'll post feedback again.
They replied at 2:04pm and told me they will refund partially this FRIDAY, Oct 23.

Oct 23,2015
7:02pm follow up my refund and they told me to wait.

Oct 24-27 2015 NO UPDATES

Oct 28, 2015 11:57am
Follow up my refund, they told me that they will follow up to their boss and i replied that i will follow up again this afternoon.
-3:00 pm-
Follow up. NO RESPONSE
-9:57pm-
I told them that I'll post feedback on Trustpilot tomorrow, Oct 29, 2015 and i will only delete it once they already fully settled my remaining balance, 3,899.00 pesos.

I already gave them a chance because honestly I accept it in a hard way on their agreement that I will delete first my feedback before they will start my refund.

Happy nako thank you Ms. Anne, kahit papaano my napatunayan ka.. God bless. :))))))

Hi to all, just want to say na ok na kami ni Anne malapit na matapus ug last refund nya sa akin :) hopefully mag oorder pa aq sa knya :) all items from her are on hand :) so..it's hassle free and no headaches :) We're now good. Ngaun mai recocommend q na tlga xa sa mga frens q and to everybody :) ... for more info, message her for the full info qng saang banda ung shop nya :) happy shopping to all ;) :)

I ordered a shoes before and was able to get it right away. However, my second orders from last year has a supplier issues so the shop owner just refunded my money instead. Thank you!

Clearly there was a deliberate manipulation going on, in the Good Feedback. The Bad Feedback was reported and taken down, I hope those Good Feedback will be filter and so the truth will come out and those potential victim will be warned.

Received yesterday, although notice came later and I receive the item first. Very accomodating cust. service. More power and looking forward to my new order.

Legit shop only the shipping takes 12 days or 2 weeks even thay advertised 7 days. More new items please. thanks to shop owner very accomodating.

My order was delivered 2 days behind the expected date and this is supposed to be my gift to a relative. But I was very satisfied when I saw my item, authenticity wise, it is worth waiting. Considering that I paid about 50% off compared to mall prices. I will recommend this website to my friends. I just hope that the exact date of delivery will be met all the time!

I had similar issue with these online store, Poor handling and communication, As of this writing NO item has been shipped I tried reaching the owner of assortedgifts but no luck I got no response.

I was in the notion that these online store play fair with their customer, I'm still giving you the benefit of the doubt despite of your repeated non-compliance to what we had agreed.

Besides it was just a minimal amount P2,xxx, I take the precautionary measure meantime while I still haven't heard anything from you. I already cascaded these issue with your Payment channel provider and the NBI Fraud Division for necessary actions. You can still redeem your side, Give us back our hard earn money.

and for the NATH how come you claim that there was a delivery? hence the person in-charge said that the delivery will resume after the holiday break, and that affects the transaction beginning Dec 20 2014.

UPDATE: she send me a message informing that there's no delivery from its warehouse prior to December 20 due to holiday break, This person has not losing ways of resoning. I would just direct my complaints to proper authority this week.

UPDATE: Im done informing the media and NBI fraud and estafa division about these bogus site lets just wait and see assortedgifts.

UPDATE: maybe trustpilot could filter those fake reviews.

If you had same experience lets collate our complaint here is my number 0910 974 1616

Shipment delay but I receive my goods., I thought my item will not arrive. Great products. I'm starting to post your items for reselling.

Received my order last Sat. night. late feedback sorry. More orders to your business.

Waited patiently. Received the item I ordered thru Viber. My daughter likes it very much. More power to assortedgifts.

Received my refund this afternoon, well to the business owner, Having customer waited for nearly 3 months of refund worth P2, xxx is not a good practice in business. After numerous changing of dates finally you keep your promise! I just follow what you said to me to remove my negative feedback while waiting for my money and change it to good post may be fair enough but next time please, please, have a better service. This is not my ist transaction but just. A piece of advice, 7 days is already long for delivery and waiting,

ALMOST 2 MONTHS DELAY OF DELIVERY AND ANOTHER MONTH DELAY OF REFUND WHICH ONLY COSTS 1350 PESOS.. I FEEL FOR ALL THOSE WHO RAISED THEIR COMMENTS , AND I AGREE ABOUT TALKING LEGALITIES HERE. I FEEL SORRY FOR THOSE WHO SPENT THEIR MONEY, AND LARGER THAN WHAT I TRUSTED [Name] WITH.

TO [Name]: OURS ARE HARD EARNED MONEY AND YOU DON'T HAVE THE RIGHT TO PLAY AROUND WITH THAT. IF YOU DON'T GIVE A DAMN ABOUT HOW MUCH PEOPLE ARE IN NEED, I HOPE AGAINST HOPE THAT SOMEBODY HERE COULD BRING YOU TO COURT PARTICULARLY THOSE WHO INNOCENTLY TRUSTED YOU WITH LARGE AMOUNTS. OTHERWISE, BETTER GET A WAY TO GIVE BACK WHAT IS RIGHTLY OURS.

Too bad I came across this website before I made my order. Anyway, I ordered a Nike Bag thru their website on Jan. 23, 2014 amounting to P1540. Their e-mail confirmation said it may take 3 weeks for the shipping. It's acceptable for me because I was not really in a hurry.Week 4, I followed up through Viber and they said its on process. Follow up 2 they replied. Follow up 3 they replied again but when I followed up again and again, they no longer reply to me even phone calls. I'm still hoping that they are still reliable in the online business industry since they're website is still active and updated although the bag I ordered before was not anymore in the menu since they mentioned they have problems with the supplier before, fair enough. Now, 6 months after my first order, I ordered again some women's clothes amounting to P1640. I emailed them my proposal to change my order from bag to clothes and I will pay them the difference. Keeping my fingers crossed that they will deliver it this time. I might change my ratings in the future if this 2nd attempt will be successful.

Sept 1, 2014
They agreed with my proposal but up to now, no updates from them on shipment or on the status of processing.

Nov. 5, 2014
They replied to me two months ago and said they will deliver my order. Still, nothing happens. I'm updating this because I'm hoping that any reader who will come across this review will think hard before purchasing from Assorted and Gifts website.

June 18, 2015
More than 6 months after my last review, I am surprised that there's a handful of good reviews for Assorted & Gifts. But to the owner who fooled many with their misleading promises, only God knows...

Aug. 18, 2015
They emailed me after my latest review and again promised they will deliver my order. As usual, until now they havn`t deliver it. Maybe if they`ll give me a refund, I might change my rating...

Jan 14, 2016
Almost 2 years from my 1st and last purchase but no order or refund was given.

Last March I ordered some Items worth 5000. After a week I did follow up but they told me that the items are not yet available. I told them that what I have ordered are all onhand based on their site information and they told me to just wait..and that's what I did. 1 month after still no items. I can't even talk to them, they gave me so many reasons like, naglilipat ng office, mahina internet, etc etc. It's very irritating!! It seems that I'd wasted a lot of time chating with them only at the end of conversation, They will just tell me to wait again. I told them that I will just refund my money because I can't wait anymore and I also don't want my clients to wait.Then May came and I was advised that they will give my refund soon, kesyo next in line. Then came June and again I was advised 3rd week of June daw. Now its almost end of July and still wala padin. Ang sakit nila sa ulo!!! I need my money, and they can't give it to me? They even told me that they have lots of refund to make..etc etc.
I don't care if they have lots of refund to make. That's their problem and not mine!! What I need is my money! I message them in viber now and still no reply from them.
Poor Company plus Poor staff who don't know how to handle customer concerns properly:(
I already called the DTI and will be sending them email tonight. Hope they can give fast action with regards to my concern because this is too much!!
I was just wondering how they can sleep at night knowing na marami silang na agrabyado! And where did they use all those money? Money na hindi nmn sa knila! Haay..:(

My order last January hasn't arrived yet and I've been communicating with their customer service every now and then to track the status of my order. They requested if I could ask for a refund na lang since they messed up their database and has no more trail of what my order looks like (grrrrr!!) but the refund didn't arrive also. So right now, I'm really proactive in looking for ways to get their attention and have the authorities deal with them.

Like most posts here, mine's not that different. I ordered last February and I'm still waiting. And yes, they are among the best of the crappiest customer service I have dealt with and I will not even wish them on my worst enemy. They keep setting false expectations that they robbed me of my chance to ask for a full refund (Customer can apply for refund for orders not delivered within 14 working days). I paid extra to expedite my order after getting confirmation from them that the item's available. Turned out that it wasn't, to make the long story short, I called them out and now they're not replying to my emails. I guess they don't know the concept of doing right by their customers.

I ordered Air Max shoes last Feb 2014 and paid 50% of the price . They said it will bedeliver by March first week but until now May 29 none has been delivered. Last April they said that their customer number has changed and they gave me a new number to contact. I texted the new number and person named Maricor replied taht she will follow up with Miss Anne.... Until now every time I text Maricor she will reply follow up with Miss Anne... For 2 months that the only reply I got .

Advise: NEVER BUY FROM THIS SITE.