Chalet-Hire.com 

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Rated 1 out of 5 stars

Trying to advertise a chalet but …

Trying to advertise a chalet but whenever I entered the details and clicked 'add chalet' it would delete everything and take me back to home page. Tried a few times to email to both the info and help email addresses and have received nothing. Tried once more and instead of taking me to homepage returned two errors. Copied and pasted these to the email addresses and have received NOTHING! Do not want to deal with a company with only an email address that doesn't get responded to. They are obviously not too fussed about new business.

April 3, 2017
Unprompted review
Rated 1 out of 5 stars

A Company that hides - why is that ?

This company has appalling customer service there is no telephone number or business address - are they a bonafide business ? a legal entity
I have asked my solicitor to try and track them down but at the moment
with no success they are simply a website and email address
They owe me money but refuse to reply to emails and will not provide a telephone number or address so my solicitor can serve them with the claim
Do not use them -

October 7, 2014
Unprompted review
Chalet-Hire.com logo

Reply from Chalet-Hire.com

Dear Sarah Barber,

We have checked our back office system and cannot verify that you are a customer of Chalet-Hire.com. It is also not possible for Chalet-Hire.com to owe any of our users money, as transactions are purely between our users and the holidaymakers they attract.

If you are a genuine customer and have a query please contact help@chalet-hire.com and we will be happy to help you within our normal 24 hour turnaround time (Monday - Friday).

Many Thanks,
Chalet-Hire.com support

Rated 5 out of 5 stars

One of the best.

This site (and HomeAway) provide all the bookings we need. Like HomeAway, this isn't the cheapest site out there. But it does provide enquiries unlike the alternatives.

February 9, 2014
Unprompted review

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