I have always had troubles with Comcast- who I usually used over the years. They never help you, never listen, and never let you speak to anyone- and when you finally do- they hardly speak english. It is very hard to get service from them and they eat away all your money. Direct TV helped me right away. I tried to get service connected from Comcast for almost 2 weeks and nothing was accomplished. Direct TV set everything up for me in less than 30 minutes!!!!!!! They even have someone coming to my house to set up in two days notice! It is cheaper than comcast, a better deal, and they offered me great discounts. The two year contract is actually a good thing- because you can take it with you if you move. Direct TV is awesome. No waiting on the phone, no feeling like your money is being taken away from you, no attitude. I love these guys and I cannot wait to become a life long loyal customer. THANKS DIRECT TV!!!!