I can't believe DirecTV claims they have better service than other providers. What a bunch of nonsense. Ordered service yesterday and noticed the confirmation email today didn't reflect what I was promised on the phone. Called in and they were very rude and unwilling to fix the situation. They couldn't get me to a supervisor, they couldn't transfer me to the individual I made the order with. They couldn't give me the services that were promised on the call. They made me wait on hold for ludicrous amounts of time and then came back with nothing. I've never been so humiliated. I'm actually a telecoms broker and they would rather have me drive all my customers to dish than resolve the issue I was having. Just ridiculous!!!