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eSpares.co.uk Reviews 

431,162
•
TrustScore 4.5 out of 5

4.7

Appliance Parts Supplier
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Review summary

Created with AI, based on recent reviews

Considering 17,015 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and the remarkable ease of finding the correct replacement parts using the website. Many people note that orders arrive promptly and products work perfectly, quickly helping their household appliances get back in action. Though some customers experienced issues, a few orders included incorrect items or replacement parts that did not fit the specified appliances. A few people also mentioned that certain packages arrived damaged or broken during transit, requiring replacements or extra effort to resolve. Despite these occasional setbacks, consumers remain very satisfied with the overall quality and the helpful support provided.

What people talk about most

Product

Reviewers mention positive feedback about product quality and compatibility, noting that items arrive... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting fast shipping times and items... See more

Order

Customers report overall satisfaction and positive experiences with order processes, highlighting how easy it... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery times and... See more

Quality

Users describe positive interactions with quality, expressing satisfaction with items that match their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dishwasher lower basket assembly for Neff - perfect fit straight out of the box! Very happy as it is over 14 years old. Good service, easy to order via e-spares website, received it within a few days.... See more

Rated 5 out of 5 stars

Easy to use website. Easy to find product. Reasonable price. Quick delivery. Espares YouTube video explaining how to remove damaged part and fir new one. Have used Espares previously and found... See more

Rated 5 out of 5 stars

Fast delivery of replacement taps, and the quality was better than I expected too. The details in the original advert on ebay were a bit sketchy however. It would have been useful to know that th... See more

Rated 5 out of 5 stars

Quick and Easy - immediate solution! Diagnosed the leaking part on my dishwasher, ordered it and it arrived the next day, saving me over £100 on call-out fees and delay. Very easy to use the website... See more

Company details

  1. Appliance Parts Supplier
  2. Battery Store
  3. Electronic Spare Parts and Components Store
  4. Kitchen Supply Store

About eSpares.co.uk

Written by the company

eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
  • A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.co.uk

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Written by the company

Contact info

  • Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom

  • www.espares.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

431K reviews

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4.7

All reviews

(431,162)

16,267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Had a problem with delivery by Royal…

Had a problem with delivery by Royal Mail and not delivered for over 4 days even though paid for next day. Espares customer services were quick to respond upon receiving my email of complaint and refunded delivery straight away. Great job, thank you. Also the belt for my condenser drying machine was great value and of good quality.

August 28, 2026
Rated 5 out of 5 stars

Very happy

Very happy. Although my products ended up not fitting, the whole experience was really good. All very quick and easy.

August 28, 2026
Rated 5 out of 5 stars

Easy ordering

Easy to follow ordering. Great price. Very prompt delivery. Great product exactly as stated. Will definitely be using spares again if and when I need spares. Thanks guys.

August 28, 2026

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