in2digital 

I contacted Rettie about a site they're marketing. I just wanted some basic information. My experience was that my messages weren't passed on, the person I spoke to didn't do what she said she was going to do, and, because I pointed out their deficiencies, she got her boss to phone to tell me off. It was evident that he had no interest in listening to frank feedback. In the end, when I contacted the developer, someone called me back straight away and told me what I wanted to know.

I received a DVD player that didn't work. Not impressed!

Unable to gets through on telephones, no replies via emails, disgraceful service. Very unimpressed, will not use again unless something improves overnight!!

Taking far to long for my refund to come. I was charged £12 to return the printer. Now they say that the cartridge need to be returned before I can get my money back. I just want my money back.

I have ordered a plantronics BACK BEAT 903+ headset last week and I still haven't got it delivered. I tried to contact In2digital people by phone and email, but there is no response and my order status in their website shows "processing", I don't what they mean by that

Was looking for a cheap and cheerful Router. The telephone intro message was a bit long, but I eventually got through. Confirmed the one I was looking at wouldn't work for me and suggested another.
The Router has worked fine since I got it.

Overall Good. Would probably use again

This works well, easy set up ,very good sound for size fills room
sound is good compared to other small speakers and it has advantage over more expensive ones in that it is small enough to carry in your pocket and has micro phone so when taking call on bluetooth connected mobile phone there is no need to carry phone arround with you to take a call. All in all very good and would recommend

I purchased a Sony MEX-BT2500 CD / MP3 / WMA player, aux input, Bluetooth handsfree from In2Digital their store. I was very please to receive this item next day. I would use In2Digital again and I would recommend to friends and family.

Customer service was very helpful. The router I bought was great value. Would recommended

Ordered the Samsung Galaxy tab2 yesterday and just received today 31.7.12. Product is brand new and sealed. This item was also £20 less than amazon price so all in all no problems and no issues.
I wish it was always like this.....

The product I ordered was apparently in stock at the time of order (I think it stated over 3 available) but although payment was taken straightaway expected delivery comms did not arrive - had to chase up and they had to source product from elsewhere - it appeared it was not in stock as presumably servicing Amazon customers was a priority!I Product arrived after 1 week - fair enough - but you took my money when you had no stock and I had to do the chasing - would not use again.

The product I ordered was apparently in stock at the time of order (I think it stated over 20 available) but although payment was taken straightaway I waited 6 days for an email confirming shipment. Hearing nothing, I decided to chase as we were in urgent need of a laptop. I did hear back from In2digital very quickly and message was very polite but only then was I informed that the product was out of stock and they had been unable to get one from other suppliers. I would have expected to have been told this immediately and was disappointed that with payment having been taken I had to chase this up myself. Valuable time wasted and still minus a laptop.

Goods (LG Monitor) dispatched as promised. Perfect condition.
A text to confirm delivery would have been useful to ensure I was in - but delivered day after dispatch as expected, so not real probs.

The items we ordered one day arrived the next day - we didn't expect a large item to arrive so quickly so were pleasantly surprised. The items ordered were as described and have met all our expectations. Would definitely consider using in2digital again.

Excellent communication and service. Fast delivery would use again. Highly recommended

Ordered headphones on the 28/12 and phoned to see when they would arrive to ensure someone was in to collect them. Chap said he would phone back but didn't. Phoned the next day and got the same chap who did sort out the problem and the headphones arrived special delivery the next morning. I ordered direct from their own site and not through Amazon, wonder if that makes a difference to the efficiency?
Still on the whole would buy again from them, very competative price wise.

in2digital is a fantastic company! Great prices, very quick delivery and brilliant customer service, what more could you ask for?! This is how all companies should be run and a credit to the guy in charge.

Will be recommending to all my friends and will be back soon.


Karim

Item still hasn't arrived after a week, and company hasn't responded to my emails. No shipping tracking numbers available. Very unimpressed.

Very good service overall but had to phone customer services to tell them my order had been stuck on 'processing' and had not arrived when expected and they resent my order which then arrived promptly.

Very impressed! Look forward to dealing with this company again. Good range of electronics.