Kitties staycation Reviews 

42
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This was the first time we’ve used a cat sitter and I was a bit nervous as one of my two fur babies is quite anxious around new people. However, I was soon settled by the updates we received from Abs... See more

Rated 5 out of 5 stars

Abs, our cat sitter is brilliant. We’ve used her for a few years now and she’s responsive, reliable and friendly, and we always feel confident leaving Ralph in her care. We like that she spends s... See more

Company replied

Rated 5 out of 5 stars

What a lovely lady! Very very thorough and communicative from the first step of signing up my kitten for sitting to the final day of home visits. With a new addition of our lovely kitten Abs also gave... See more

Company replied

Rated 5 out of 5 stars

We used Abs for the first time this year to look after our cat who is a bit of a tinker when it comes to people she doesn't know coming into the house (Covid kitten!). Abs reassured us up front on whe... See more

Company replied

Company details

  1. Pet Sitter

Written by the company

Kitties staycation was founded by myself in 2021 and the chosen name Kitties staycation was chosen by myself, I started advertising through social media and local magazines, dropped in on my local vets and local businesses in my area left leaflets and business cards which i found soon got lots of interest so i then decided to take another leap to seek out a web designer who would do me a professional web page a company who had kept in contact with me for many years before i even decided to do what i have now got! this company have gone above and beyond with what i wanted their professional expertise has been great. Another year forward with more success in new clients and which is still growing, so lets make it more better! I have now had a products page added to my webpage A majority of my products are based around the kitties but i also do Gifts, unique gifts and handmade products bye myself which i'm proud of. In time i'm hoping to grow this page with some already suppliers i have contacted and joined their Affiliate scheme ..whats that saying Mighty oaks from little acorns grow! Watch this space..


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4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.5

All reviews

(42)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

First time customers - highly recommend

This was the first time we’ve used a cat sitter and I was a bit nervous as one of my two fur babies is quite anxious around new people. However, I was soon settled by the updates we received from Abs where I could clearly see our fur babies were having the best time with both of them looking relaxed and happy. When we got home our fur babies were both really happy and our house was tidy. I feel like Abs had the upmost care for our cats as well as our house and I will be using Abs services again, I can’t recommend her enough!

May 14, 2026
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Rated 5 out of 5 stars

Caring and reliable cat sitter

Abs, our cat sitter is brilliant. We’ve used her for a few years now and she’s responsive, reliable and friendly, and we always feel confident leaving Ralph in her care.

We like that she spends some time with him rather than just popping in to feed him and running off.

We’d happily recommend Abs to anyone looking for a caring, reliable cat sitter.

February 16, 2026
Unprompted review
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Reply from Kitties staycation

Hi.. Many thanks for the lovely reply! Ralph is so laid back and loving its always a pleasure looking after him 🐈🐾

Rated 5 out of 5 stars

Brilliant, thank you so much

You need to trust someone to look after your furry babies and house and Kitties Staycation certainly delivered above and beyond. Thank you so much Abs, we would highly recommend you and certainly use you again ❤️

November 21, 2025
Unprompted review
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Reply from Kitties staycation

Hi.. Many thanks for the lovely review! it was a pleasure looking after Max & Leo they were so adorable and cute and very well behaved little boys i look forward to looking after them again in the near future  🐾

Rated 1 out of 5 stars

Unprofessional and capricious

When I said I was disappointed she had lost track of which keys were mine, she responded, "I'm sorry you feel that way" which is neither an apology nor professional.

When I couldn't find a print copy of one of her generic forms, I asked her to email it to me so I could complete it for her. She told me to find the print copy. Several days later, after further searching, I informed her I still could not locate the print form due to the disruption of recent building works, and she sent me a lengthy text explaining how important it was for security (key permission). I responded that I was trying to find it, felt she was nagging me which was unhelpful, but I was fully aware of the importance. Rather than offering to post me another print copy or email me the form, she responded by calling me "irresponsible" and said I was no longer a client! I responded that I wanted my keys returned immediately if that was her decision since security was such a priority to her. She said she would post them to me because she was "too busy" which I said was unacceptable and asked they be returned that same day. She then blocked my number and email.

Within the envelope with keys, that arrived two days after the request for return, was a note saying the refund which may be owed me for an appointment not until next week, minus all costs, will arrive within 7 – 10 days. Her impetuous choice caused this palaver yet she blames and punishes the customer.

August 7, 2025
Unprompted review
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Reply from Kitties staycation

Hello Mrs Barbara Pal
I'm sorry to hear that you were very unhappy with the decision i had to make it was not an easy choice to put in place under the circumstances, however i do thank you for your feedback, it has saddened me to know that on all other occasions i attended your home you were thrilled with the service i gave to both yourself lola & buttercup.
I do point out to all new clients that the binding contract between you the client and myself the owner of
Kitties Staycation should be read thoroughly it does clearly state all T &C's which covers return of keys again which you signed and agreed to the return of your keys and that is within
3 days
Your keys were returned to you via tracked delivery at a cost to myself and i'm glad you received them safely..
I wish you well and i thank you for your business

Contract
1. House Key arrangements

1.1 Following the service period the sitter will securely retain clients key/s for safekeeping as (mentioned in the key agreement signed form) on return of your holiday I can post the keys through your letterbox or when possible within 3 days of your return if i am to keep hold of them or until the client contacts the sitter to arrange repossession of key/s if for any reason the contract is canceled for example (abrupt behaviour) the keys will be returned via signed post to the client and that they will pay any postage costs incurred

6. Additional costs

6.2 Client agrees to pay for any lost documentation that has to be replaced

3. Liability policies

3.1 The sitter follows the kitties staycation strict recommended CODE OF CONDUCT in a professional manor at all times and i (the sitter) under no circumstances will i abide rudeness or lack of responsibility from (you) the client and under the terms of the contract drawn up all booking/s will be immediately canceled

Further terms can be read by following the link

https://www.kittiesstaycation.co.uk/contract

Rated 5 out of 5 stars

Fantastic service, highly recommended

Great service. Abs was available at very short notice to look after my 2 cats for a couple of days. I received updates with photos during every visit, my house was kept clean and tidy (better than when we left!) and, most importantly, my cats were happy and looked after.

June 27, 2025
Unprompted review
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Reply from Kitties staycation

Hi... it was a pleasure looking after them both, many thanks for the lovely review, i look forward to future visits.

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Rated 5 out of 5 stars

I can't recommend Abs highly enough

I can't recommend Abs highly enough! She took wonderful care of my cat, Pickles, over the weekend, providing a professional and caring service. From the start, Abs has been reliable, communicative, and clearly experienced in feline care. I received regular updates, which reassured me that Pickles was not only well looked after but also enjoying plenty of attention and companionship. Abs went above and beyond to ensure Pickles felt comfortable and loved, spending quality time with her and maintaining her routine with care. I’m so glad that we found Abs and will definitely be using her services for future holidays!

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service. My Sphynx loved her

First time using this cat sitter for my nakids after moving up north. Very happy after meeting Abs in person and her website is very professional which I found reassuring.
Loved getting the pics and videos and being able to message in real time. The house was spotless when I got back and the cats very happy and are still waiting at the door for her. already booked my next holiday knowing I can trust Abs with my babies.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Purr-fect experience

This was the first time we have used a pet sitting service for our 2 kitties. We were nervous about leaving them but after meeting Abs we felt reassured that they would be left in good hands. Abs sent us pics and videos every time she visited and gave us regular updates about how they were doing which enabled us to enjoy our holiday knowing that the were being very well taken care of. 5* service! 😊

February 22, 2025
Unprompted review
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Reply from Kitties staycation

Many thanks for the review, it was my pleasure looking after them, they were so very well behaved 😀 i look forward to seeing them again in the near future 🐈🐈

Rated 5 out of 5 stars

From first meeting Abs I knew she was…

From first meeting Abs I knew she was going to deliver her services in a professional reliable way.
My cat is diabetic and needs insulin and medication twice daily, and it is a rare to find a cat sitter who can do this.
She gave me regular updates , videos and pictures and my cat was very relaxed in all that she sent me.
Punctual , caring and reliable.
I would highly recommend Abs to look after your kitties

February 21, 2025
Unprompted review
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Reply from Kitties staycation

Hi Sheila
Many thanks for the lovely review! it was my pleasure looking after Ted..he was such a character with his routine and his company was lovely...I look forward to seeing him again in the near future 🐾🐈

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Rated 5 out of 5 stars

Excellent

Abs is truly fantastic! I was very anxious to leave our cat Salem over the Christmas period as we had to travel home for a few days. Abs made the whole thing so much easier by letting me know when she’d be going to see Salem, sharing pictures and videos of him looking happy and relaxed and ensuring she kept in contact the whole time. She also provided Salem with lots of Christmas presents and treats which was very kind. I would most definitely recommend Kitties Staycation!

December 28, 2024
Unprompted review
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Reply from Kitties staycation

Many thanks for the lovely review! as with all the kitties i look after i treat all of them as i do my own 2 bengals, Salem was an absolute joy to look after and so funny when he plays with his toys, i look forward to looking after him again x

Rated 5 out of 5 stars

First time customers

This was our first time using Kitties Staycation to look after our extremely skittish kitties. Previously we have used pet hotels but since our kitties don't take well to being taken out of their environment we decided to use Abs.

Abs sent us updates and photos of the cats everyday and immediately informed us if something seemed to be out of the ordinary. Upon returning home out cats seemed so much more relaxed, we would definitely recommend Kitties Staycation and will use Abs again in the future. Thank you for taking care of our fur-babies.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

We used Abs for the first time this…

We used Abs for the first time this year to look after our cat who is a bit of a tinker when it comes to people she doesn't know coming into the house (Covid kitten!). Abs reassured us up front on when she would visit and sent us updates every day including pictures when our cat actually showed herself! Would definitely recommend and use again. Thank you.

August 1, 2024
Unprompted review
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Reply from Kitties staycation

Hi...Many thanks for the lovely review, it was a pleasure looking after her and hope to see her again in the near future

Rated 5 out of 5 stars

Stress free experience

First time leaving my boy overnight at home and Abs made everything so stress free and relaxing. She keeps in contact to reassure you and sends photos and videos so you know your cat is being brilliantly looked after. Would very much recommend.

June 24, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic

An absolutely amazing experience having Abs look after our two 8 month old kittens for a week. It was the first time we have left them for any period of time and I was assured from the moment Abs came round to meet them prior to the holiday that they would be in safe hands and they 100% were. Every day we were sent photos and videos of them and messages from Abs about what they had been up to! It was obvious from these that they were happy, calm and totally at ease with her. The level of service and reassurance Abs provided made our holiday worry free and we are very grateful to her, I would not hesitate to recommend Kitties staycation and I am sure Teddy and Jack will be really pleased to see her again too!

May 20, 2024
Unprompted review
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Reply from Kitties staycation

Thank you so much for the lovely review! they were absolute little darlings..greeted every time i visited with lots of tummy tickles 🤣 🐾 i look forward to seeing them again soon x

Rated 5 out of 5 stars

Incredible

From the moment we met Abs we knew we’d made the right decision. Genuine animal lover, loads of fun and incredibly professional. We were both really worried about leaving our furry baby on his own for a week but Abs helped us feel really relaxed about going away. Abs sent us daily updates with photos and videos to let us know how he was doing with each visit, this meant we could really relax and enjoy our own time away. Above all else when we got home we could just tell Ronin was happy and well looked after. We all think Abs is a saint and we can’t thank her enough. Can not recommend enough!

May 13, 2024
Unprompted review
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Reply from Kitties staycation

Hi...Thank you for the lovely review
It was my absolute pleasure looking after Ronin whom was a very charming kitty cat, i do look forward to many more future bookings with you.🐾🐈

Rated 5 out of 5 stars

Abs is Fab!

Finally we have found a true professional in Abs. A genuine cat lover, initially the right questions were asked to get the right information about our individual cats. Health, medication, bedding likes and dislikes were noted. We were communicated with regularly and the cats were really well looked after as was our property. Would highly recommend this service Abs was Fab!

April 6, 2024
Unprompted review
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Reply from Kitties staycation

It was my absolute pleasure in looking after Binti & Chi Chi Le they were so loving and greeted me every sit! i look forward to seeing them again soon 🐾 🐈

Rated 5 out of 5 stars

Abs is the kindest and most reliable…

Abs is the kindest and most reliable cat sitter who I will definitely be using in the future. She arrived bang on time to see our cat and stayed longer than she needed to meaning our little cat had lots of extra attention. She is a very lovely and trustworthy lady and we would recommend her services to anyone!

January 3, 2024
Unprompted review
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Reply from Kitties staycation

Hi Amy Thank you for such a lovely review! it was my pleasure in looking after Maggie.. i look forward to future bookings 🐾

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Rated 5 out of 5 stars

Had Abs recently to look after our 2…

Had Abs recently to look after our 2 cats and she was amazing. Kept up up to date with pics of how they were, gave lots and lots of cuddles. Would highly recommend x

December 8, 2023
Unprompted review
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Reply from Kitties staycation

Thank you so much for your kind reply.. it was my pleasure in looking after your cats..

Rated 5 out of 5 stars

Highly Recommend

This is the first time I have used a Cat Sitter and can not recommend Abs enough. Oscar was injured while I was away and he could not have been in safer hands. Abs got him to my vets straight away and took him for the follow up appointments. I was kept updated with messages and photos of all three cats so I knew they were happy - thank you Abs

October 7, 2023
Unprompted review
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Reply from Kitties staycation

Hi Louise, it was my pleasure looking after your kitties x 3
It was a shock to see Oscar who got injured by an outdoor kittie as in all kitties i look after there well being is my top priority...i send him big kittie hugs and well wishes 🐾 look forward to seeing them again x

Rated 5 out of 5 stars

Always a fantastic service!

Abs has looked after our two cats on a number of occasions and always does a fabulous job. It is very reassuring to know that they are being so well looked after and cared for while we are away, and to know that they are happy in their own home. The daily messages and photos are great. We always come back to two happy boys and a very tidy house. We wouldn’t hesitate to recommend Abs and Kittiesstaycation.

August 6, 2023
Unprompted review
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Reply from Kitties staycation

Thank you for the lovely review! its always a pleasure looking after your boys and watching them grow from kittens always full of beans they are and so funny and very loving.. P.S dont forget the fish lol x

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