As easy as using your debit card. No complications, no questions or checks from loud shop assistants-just a simple transaction. Klarna even discreetly show you on their site how much you can spend. (D... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like how Klarna allowed me to make payments and trusted me to do so. This is an absolute amazing app...Thank you so much for your professinalism and forseeing the stores and I felt at ease knowing m... See more
Company replied
Klarna is excellent. Easy to use, flexible payments and well designed to show exactly what you owe and when you need to pay it. If you know you are going to be late on making a payment, contact them i... See more
Company replied
Klarna is a wonderful financial resource allowing people to pay their items every two weeks in increments four times. It's easy, it's affordable, and it's accountability instead of paying for an item... See more
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Company details
Written by the company
Klarna is the AI-powered global payments and commerce network, on a mission to make shopping smarter and more flexible. Trusted by over 111 million shoppers, Klarna processes 2.9 million transactions daily, providing payment solutions that empower consumers and drive merchant growth. With Klarna, shoppers have the freedom to pay their way—in full, later, or through financing—providing flexibility while seamlessly connecting merchants with high-intent shoppers driving conversions and customer satisfaction. More than 790,000 merchant partners—including Uber, H&M, Saks, Sephora, Macy’s, IKEA, Expedia Group, Nike, and Airbnb—leverage Klarna’s payment options, and marketing solutions to enhance the shopping experience and build long-term customer loyalty. From payments to personalized shopping, Klarna is shaping the future of commerce. Klarna was founded in Stockholm, Sweden and now has offices in Stockholm, London, New York, Berlin and many more. We offer products and services to consumers and retailers within payments, social shopping, and personal finances. Learn more at Klarna.com
Contact info
Sweden
- klarna.com
4.5
Excellent
598K reviews
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Reply from Klarna
Hi Marjorie, thank you for your review! We're glad to hear that you find the process with Klarna easy.
Klarna Team
Easy of use
Easy of use, large number of stores to use, Handy to have
September 14, 2026
Unprompted review
Reply from Klarna
Thank you so much for the kind words! We're happy you're enjoying the experience 💜
Reply from Klarna
Hi, Thank you for your review! We're so glad you love Klarna with loads of ways to pay and great rewards.
Klarna Team
easy to navigate!
September 14, 2026
Reply from Klarna
Hi Makhi! Thank you for your review. 😊 Glad you find it easy to navigate. Have a great day!
Klarna Team
Greatly enjoyed using Klarna
Being able to finance my hobbies with Klarna through eBay is so nice
September 14, 2026
Reply from Klarna
Hi Terry, thank you for your review! We're glad Klarna makes it so nice to finance your hobbies through eBay.
Klarna Team
Reply from Klarna
Hi Johnny! Thank you for your review. 😊 So happy to hear you love the app. Have a great day!
Klarna Team
Love it helps me do so much
September 15, 2026
Reply from Klarna
Hi Abigail, thank you for your review! We're so glad you love Klarna and that it helps you do so much.
Klarna Team
Reply from Klarna
Hi Maria, thank you for your review! We're glad you find Klarna's services amazing.
Klarna Team
I like this payment method it’s very…
I like this payment method it’s very affordable
September 14, 2026
Reply from Klarna
Hi Martha! Thank you for your review. 😊 So glad you find the payment method affordable. Have a great day!
Klarna Team
Not Credit ratings not very good it was…
Not Credit ratings not very good it was used Credit Rated is good. Keep up the good work.
August 15, 2026
Reply from Klarna
Thank you for sharing your experience, Luke! We are glad to hear that Klarna has worked well for you regardless of your credit rating concerns. We aim to make our services accessible and it is wonderful to know that has been the case for you. We appreciate your support and will keep up the good work.
So far everything has been nice and…
So far everything has been nice and easy! Good site/app for sure! 9.2/10!
September 14, 2026
Reply from Klarna
Thank you for the generous rating, Thomas! We are delighted to hear that everything has been nice and easy for you. We will keep striving to earn that perfect 10.
I’m very grateful for y’all and thank…
I’m very grateful for y’all and thank you for being with me to knock down one of my payments now I only have one more to knock down and I will get it knocked down ASAP
September 14, 2026
Reply from Klarna
Thank you for your wonderful feedback, Tiffany! We are so glad to be part of your journey and it is great to hear you are making such wonderful progress with your payments. You are doing an amazing job and we are cheering you on as you reach that finish line.
Reply from Klarna
Thank you for the amazing review, Josh! Your support means a lot to us.
It has helped me make expensive
It has helped me make expensive, necessary purchases in the best and smartest way possible. The best shopping app in the world!
September 14, 2026
Reply from Klarna
Thank you for your wonderful feedback, Lorenzo! We are pleased to hear that Klarna has helped you manage those important purchases in a smart and convenient way, and that you value your experience so highly. We appreciate your trust in us!
Quick and easy
September 14, 2026
Reply from Klarna
Thank you for the review, Andrea! We're glad you find Klarna quick and easy.
Reply from Klarna
Thank you for your amazing feedback, Paul! We are thrilled to hear that Klarna stands out as your preferred payment plan method. We will continue working hard to keep the experience great for you.
Reply from Klarna
Thank you for your wonderful feedback, Bryton! We are happy to hear that the experience has been easy and smooth for you. We appreciate your trust in us!
excelent app
August 19, 2026
Reply from Klarna
Thank you for your fantastic feedback, Victor! We are glad to hear that you are enjoying the Klarna app. It is great to have you onboard!
I can’t make any purchase anymore and I…
I can’t make any purchase anymore and I don’t even owe anything
September 14, 2026
Reply from Klarna
Thank you for reaching out, Nathalia. We are sorry to hear that you are unable to make purchases. Each purchase attempt is assessed individually based on several factors, and approval is not guaranteed. Some things that may help improve your chances include:
• Ensuring your personal details are up to date in the Klarna app
• Having a strong payment history with Klarna
• Trying a smaller purchase amount
Please note that a declined purchase does not reflect negatively on your credit and you are welcome to try again at any time. In the meantime, you can also use the "Pay now" option at checkout, which allows you to complete your purchase immediately without requiring a credit assessment.
If you would like more information, you will receive an email from Trustpilot where we request some additional details via a form so we can look into your account further.
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