liGo Reviews 

2,056
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 569 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and competitive pricing of products, often finding them exactly what they needed. Many people highlight the exceptional service, noting quick responses and helpful staff who make transactions smooth. Consumers frequently commend the fast and efficient delivery, with items arriving promptly and often sooner than expected, making the overall ordering process straightforward and satisfying. However, some customers also noted instances where products arrived faulty or developed issues shortly after purchase, such as phones not linking or working correctly. A few other people mentioned receiving incorrect items or experiencing delays with their orders.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the great choice, quality, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speed and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Price

Customers had positive experiences with price, consistently reporting good, competitive, and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

Bought a 1 man tent for sons DofE trip, tent arrived quickly and as described. Perfect for what he needed and at a good price too. Will definitely look at this company again for other purchases as the... See more

Rated 5 out of 5 stars

I bought a Gigaset Premium C570A bundle from LiGo in 2020. A simple on-line transaction that I received the next day, and it's been faultless until recently. Last week, lightning struck somewhere nea... See more


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,056)

531 reviews in the last 12 months

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Rated 5 out of 5 stars

I couldn’t get my home phone to make…

I couldn’t get my home phone to make outgoing calls nor receive in coming ones . Thought it was bust and ordered a new one from this company . Thought I would have one more go to get the old phone working and pulled all of the cables and power plugs out . Waited 10 minutes and it all came good again .
Rang up this company to cancel the online order and they couldn’t have been more helpful . Spoke to Lewis . Within a few days my credit card had been credited back with the cost of the new telephone and the order successfully cancelled .
Can’t speak highly enough of them . Superb customer service .

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Responsive customer care

I ordered a tent that turned out to be faulty. Using their returns procedure, I sent it back with a detailed note about the fault and requested a refund. Two weeks later, I received an email to say that the refund had been approved. This is exactly the kind of customer service that will keep me coming back.

August 4, 2026
Unprompted review
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Rated 5 out of 5 stars

15 years and still rocking..

First class service from ordering to delivery. Presales support answered my interoperability query honestly and the Gigaset DECT set I purchased worked flawlessly, even allowing the 15 year old handsets purchased previously to be registered. This is my second purchase through Ligo.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

camping gear

I bought some camping gear from liGo, good value and delivered quickly. I've found them to be very efficient.

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good service from LiGo

Very good service from LiGo, incredibly quick dispatch, received tent the next day, which was a very good price I thought for an excellent Vango tent. Highly recommend them.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

1 man tent for sons DofE trip, perfect.

Bought a 1 man tent for sons DofE trip, tent arrived quickly and as described. Perfect for what he needed and at a good price too. Will definitely look at this company again for other purchases as the service was so good.

July 23, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service. Vango - Scottish designed sleeping bag - arrived very promptly in advance of camping holiday in Northumberland. Item was very competitively priced and matched my budget! Tilda

July 9, 2026
Unprompted review

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