Paid $177.50 for a video card for my Mac. These guys send me a cheaper model that's about half that price. Get on the phone with them. They get irritated and tell me to ship it back, that they'll replace it. So I pay $10 out of my own pocket to ship it back. They send another video card, this time it's clearly just a used video card pulled from a machine. It's covered in dust and rust and hair. The video card does NOT work. DEFECTIVE. I call them again. They said to send it back; $10 again out of my pocket. Been on the phone with them for weeks trying to get my money back. They keep giving me an attitude saying "only the manager" gives refunds. Finally get a refund BUT it's only for $100. I call them up asking them to explain where the other $77 + $20 in shipping is? They said that the part worked on their end and that they charge a 35% restocking fee. 35%!!! Are you kidding me?? Bullshit. THIS IS A SCAM!! This is how they make their money. They're stealing from innocent customers. DO NOT BUY FROM THESE GUYS. I'm in the process of filing a small claims suit with my lawyer which will cover a lot more than the $97 they owe me. Filing fees, lawyer fees and a roundtrip flight to Glendale, CA. Stay tuned!