Great experience with Mazuma Mobile. I was struggling to find a place that would accept my phone because it had cracked glass, but Mazuma took it without any issues. The process was incredibly smoot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always sold my old devices, always IPhones, to Mazuma Mobile as they are the best! Efficient, always keep you updated by email from receipt of your device through to payment. I have always rece... See more
Company replied
I received exactly what was quoted when I entered my mobile details into the system. I sent the phone special delivery to ensure it was fully covered. I described the condition of my phone accurately... See more
Company replied
Really easy to use, qr code provided for the shipping at the post office, shipped Friday and arrived at mazuma by Monday morning. I checked the Royal Mail tracking when it was delivered and within... See more
Company replied
Company details
About Mazuma Mobile
Written by the company
Mazuma Mobile is one of the UK’s largest and most trusted technology recycling services, helping people across the UK get cash for their old phones and unwanted tech safely online. Whether you’re upgrading your device or clearing out old tech at home, Mazuma Mobile offers a simple and reliable way to sell your phone online, with free postage options, secure data wiping, and fast payment once devices are received.
Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
Sell now
Quick. Simple. Hassle-free!
Written by the company
- Same-day cash you can rely on
- How quickly can I get paid? Sell your phone online with confidence. Mazuma Mobile offers same-day payment once your device arrives and is checked, helping customers across the UK turn old phones and unwanted tech into cash quickly, with no hidden fees or long delays.
- A secure trade-in service you can trust
- Is it safe to sell my phone online? Mazuma Mobile is one of the UK’s most trusted technology recycling services, with over 19 years’ experience. Every device is securely handled and data-wiped, giving customers peace of mind when choosing where to sell their old phone or tech.
- Simple, flexible trade-in
- How do I send my device? Selling your phone online is easy with Mazuma Mobile. Customers can choose from free postage options including Royal Mail Tracked or DPD collection from their door, making it simple to trade in phones, tablets, smartwatches, and games consoles across the UK.
Fast Payment!
The fastest way to get cash for your old tech!
We promise to send your payment on the same day we receive your device! Our FPS bank transfers clear in your account on the same day. No slow BACS payments which take 3 working days.
Contact info
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom
- 0330 311 9511
- enquiries@mazumamobile.com
- www.mazumamobile.com
Award Winning
4.5
Excellent
166K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service , said how much it’s worth and paid promptly can’t fault them at all, thank you Mazuma
September 8, 2026
Quick & Efficient & good price
September 8, 2026
Excellent service and communication…
Excellent service and communication from mazuma gave me great cost for my phone.
September 8, 2026
Very efficient
Very efficient. Gave a competitive price didn’t change it and paid out the same day the phone was received.
September 8, 2026
Quick payment and easy to use
September 8, 2026
Great service good communication and an…
Great service good communication and an easy and quick process
September 8, 2026
Well explained on how to send your phone off
Well explained on how to send your phone off , when received i got a email then an email that day saying my payment for my phone was sent , I can't fault the company .
September 8, 2026
Brilliant service and so easy just…
Brilliant service and so easy just follow the steps
September 8, 2026
It was fantastic well on time very kind…
It was fantastic well on time very kind and generous
September 8, 2026
Excellent customer service from Mazuma…
Excellent customer service from Mazuma Mobile
My device arrived this morning and payment was made this afternoon
Perfect service all around
Would highly recommend
September 8, 2026
Same day payment as stated
Same day payment as stated, I had my doubts whether I would get it the same day because they said they had a back log because of the new phone launch
September 8, 2026
Good clear communication
Good clear communication. The price I was offered was paid in full the same day as they received my watch. I was honest and clear how I rated my device. Would use again. Thank you
September 8, 2026
Good service
Phone received yesterday and checked today and payment is in the bank today. Nothing to complain about was paid what was told online before sending phone away. Posted at post office with a qr code for the label.
September 8, 2026
What a great service
What a great service, fast response, money paid, very happy with the experience
September 8, 2026
Very easy to use
Very easy to use, very efficient and got the price I was quoted. Would definitely recommend
September 8, 2026
Used Mazuma twice now to sell a phone…
Used Mazuma twice now to sell a phone and both times have been really straight forward and fast. You also can't beat the prices they pay for old phones!! Would recommend for sure and will use again if needed in the future :)
September 8, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.