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EconomyBookings Reviews 

153,565
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 25,872 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that making reservations is fast, simple, and supported by a well-detailed website that is extremely easy to navigate. Many consumers appreciate finding competitive rates, attractive packages, and clear information throughout the entire booking procedure. However, some customers also noted unexpected extra charges, hidden fees, and confusing pricing breakdowns during their rentals. A few reviewers found modifying existing reservations or navigating specific configuration options to be somewhat complicated and frustrating. Others mentioned experiencing minor difficulties with document uploads or receiving pushy prompts regarding unwanted insurance plans.

What people talk about most

Booking process

Consumers find booking process to be positive, highlighting a well-designed website that is user-friendly and... See more

User experience

Customers had positive experiences with user experience, finding the platform well-designed and easy to... See more

Price

People report ambiguous experiences with price, as customer opinions vary widely. While many consumers praise... See more

Service

Reviewers highlight ambiguous aspects of service, showing a stark division in customer experiences. On one... See more

Website

Customers consistently note positive experiences with website navigation and layout. Reviewers appreciate the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make the reservation and look forward to my voucher. Price was OK though everything getting so expensive. Also added the insurance to the deal.

Company replied

Rated 4 out of 5 stars

easy to follow. Provided all the information I needed. however choosing options was the reverse of what i expected, highlighting add an option and dulling down a when option not included

Company replied

Rated 4 out of 5 stars

Booking procedure went well except when I wanted to alter my car pick up time. I was unable to modify it so had to exit completely and re-enter all details.

Company replied

Rated 4 out of 5 stars

I rented a car through Economy Bookings to drive in Belgium this month. Immediately after the rental, I reviewed the company and I think I was a little unfair. I was in a complete panic because I... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

154K reviews

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4.4

All reviews

(153,565)

33,318 reviews in the last 12 months

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Rated 5 out of 5 stars

A+ very happy with their service

A+ very happy with their service

September 11, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

An A+ and “very happy” is a lovely note to read — glad the service came through well for you. Thanks for taking the time to share it, and whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

It was very easy to book and rates are…

It was very easy to book and rates are very good.

September 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Carol,

Really glad the booking felt easy and the rates looked good to you — that’s a nice combination to come away with. Thanks for taking a moment to share it. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy

Easy, straightforward

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

Glad it was easy and straightforward, and thanks for letting us know. A booking that stays that simple is always good to hear about, especially when it’s the whole story. If another trip comes up, we’ll be ready.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Great booking experience

I recently booked a rental car for my upcoming trip to Germany. The booking process was quick, easy, and straightforward, and everything was clearly explained. So far, I’m very satisfied with the service and the price. I’m looking forward to picking up the car in October and hope the rest of the experience will be just as smooth.

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Eugen,

Clear explanations and a price that felt right make for a pretty good start to a Germany trip — glad the booking felt quick, easy, and straightforward on your side. Thanks for coming back to share it, and here’s hoping the October pickup goes just as neatly.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

The website was very easy to navigate…

The website was very easy to navigate and the prices were also very reasonable.

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Steen,

An easy-to-navigate site and reasonable prices make a pretty solid combination, Steen — thanks for taking the time to leave that note. Glad both parts came through for you. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

all good

all good, thank you

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Bruno Moura Rodrigues,

Nice of you to drop a quick "all good" — glad it all came through cleanly for you. Thanks for taking a moment to let us know; it means a lot. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Be wary of this company

I booked a car that shows an excess of $2785, 10 minutes later I get an email and phone call saying the excess is $8083 with no explanation. I emailed you immediately for clarification, 24hrs later still no response

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Rob,

A jump from $2,785 to $8,083 in 10 minutes, with no clear explanation and then 24 hours of silence, is a rough one. An excess figure like that is usually set by the rental supplier and can change with the vehicle, location, or cover chosen, but it should still be made clear before you’re left comparing two very different numbers. If you want this checked against the booking terms, our support team via the Help Center on the website can review the booking number and the two messages you received. Adding screenshots of the email and call note would help too.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy

Perfectly and easy

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Mohamed,

A perfectly easy booking is a lovely thing to hear. Thanks for letting us know, and for keeping it so clear. Glad it came together neatly on your side — whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Good service

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Omar,

Glad the service came across well, Omar — thanks for taking a moment to say so. Short notes like this still mean a lot, and it’s good to know the basics landed right. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Easy to use and good price

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Fiona,

A booking that was easy to use and good value is lovely to hear — thanks for leaving a note, Fiona. Glad the straightforward side came through clearly, and that the price felt right. Whenever the next trip comes around, we'd be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

QUICK AND EASY BOOKING

QUICK AND EASY

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Wasia,

Quick and easy is a nice combination to come away with — thanks for sharing it. Glad the booking felt that straightforward from start to finish. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

There was no additional fee in your…

There was no additional fee in your contract for crossing borders at first and no deposit to be given for the company was also mentioned at first. But, both are claimed from the company while receiving the car .

September 5, 2026
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Reply from EconomyBookings

Hello, Noorullah,

A cross-border fee and a deposit showing up at the desk after the contract suggested neither one is a rough surprise. Those charges are usually set by the rental supplier at pickup: a cross-border charge can apply if the car is being taken into another country, and a deposit is typically a temporary pre-authorisation hold on the main driver’s card. If the booking terms you saw did not mention them, that’s exactly the sort of thing our support team should check against the reservation details. If you'd like that reviewed, do reach out through the Help Center on the website with your booking number and a copy of the contract.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Easy to navigate

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Sam,

Good to hear the site was easy to navigate, Sam — that’s the sort of thing that makes booking feel a lot less of a chore. Thanks for letting us know, and whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

All done quick no as

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Ian,

Quick and done without any fuss — that’s a tidy note to read, Ian. Thanks for taking the time to leave it, and for letting us know it all moved along so smoothly. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

I had a payment amount of $782 Aus

I had a payment amount of $782 Aus, I was then charged $818 without notice by going through PayPal.

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Jamie,

Seeing A$782 turn into $818 through PayPal is a rough surprise — especially when you weren’t expecting any extra amount. The booking total and the amount settled by PayPal aren’t always identical, because the payment provider can apply its own conversion rate or processing fee outside the booking price. If you’d like it checked against the booking, our support team via the Help Center can compare the confirmation and the PayPal receipt and see what happened.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

It was very easy to find the correct…

It was very easy to find the correct car for me with all the protecion I need and your price was the lowest around other companies

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

The right car, all the protection you needed, and a price that came in lower than the others — that’s a fine result to walk away with. Thanks for taking the time to share it. Hope the next trip is just as straightforward.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Straightforward process

Straightforward process, no problems.

September 12, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Andrew,

Nice of you to leave this — a straightforward process with no problems is exactly the sort of outcome worth hearing about. Glad the booking kept things simple on your side. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

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