Needbattery 

I tried to cancel my order after the horrible customer service i recieved from AMY. I ordered a battery and I did not pay for shipping to recive it in a few days not 3-5 weeks. When i asked for a supervisor i was refused because as amy said she is the only person that works for the company. I asked then to cancel my order and again she refused. I dont have months to wait on a battery, now i am out the money and having to take the loss to order another one from a company that will actually get me a battery and speak with me over the phone. I will not be ordering the batteries from your company now.

DO NOT order from this company. Yes, their prices look good, but after waiting a month and looking at others' experiences with this company, I find that they have a very poor and inconsistent record of timely shipment. I never got my order and finally canceled. Appears to be a bedroom operation where everything is ordered through Hong Kong and they don't tell you the delivery schedule--just that its been "approved". Spend a few more bucks and order from a reputable company and run away from this business as fast as you can.

Ordered 4 SLA batteries. After 2 days of seeing order accepted, I contacted Customer Service (replies will take 24 - 48 hours). I was informed they only had one in stock and the rest are coming from Hong Kong in 2 weeks. 2 weeks pass and I contacted them again and was told they were in stock and would ship in 3-5 business days. WTF? I called them and voiced my incredulity at it taking that long and offered to drive over there and pick them up since they're 30 miles away. Told I couldn't and they would make every effort to get them out. 2 days later and nothing. I went online and found 60 out of 60 1 star reviews at Reseller Ratings, mostly the same story as mine. I was surprised to find positive reviews. I'm cancelling my order and paying a bit more locally. WORST CUSTOMER SERVICE EVER!!!!!

I highly recommend Needbattery.com

I purchased an after-market battery for a canon video camera from Needbattery.com. I chose Needbattery based on positive reviews I found on resellerrating.com and usenet.
Needbattery.com offered an excellent price (over 50% less than Best Buy) and cheap shipping rate and also a quick one (I got my order within 5 days)

I have NEVER had a problem with this company. They have a great site and the prices are great too! I always buy from them and will continiei to do so as long as they are in business.