Neimanmarcus Reviews 

6
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

6 reviews

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2.4

All reviews

(6)

1 review in the last 12 months

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Rated 1 out of 5 stars

Order delayed for the 3rd time and the refuse to cancel.

I ordered a lamp in August. It was to be delivered in October, then November, and now after Christmas. I chatted, emailed, and called, and they refused to cancel the order. What horrible customer service. Definitely not the quality experience of old. They have just lost another customer... bankruptcy in their future????

November 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Laura Earle in Neiman Marcus Boca Raton

Laura Earle in Neiman Marcus.
One of the most knowledgeable in the fragrance industry.
I go in and out different stores and boutiques. I love shopping, but I was extrémale surprise how patient Laura is and she took the time to listen and the way she explained to me, everything was a delight. Thank you Neiman Marcus for having such professional people representing my favorite fragrance brand.
“Creed”

Laura …many thanks. Till next time

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome store live the lay out n easy…

Awesome store live the lay out n easy access to merchandise. Always able to find that unique something not always available at other stores. Ample free parking n extremely helpful staff adds to the great experience. The going to Neiman for good 10 years also have a Neiman Marcus account which makes my life easier

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

Ecxecellant customer service

Ecxecellant customer service, they beyond what necessary to make a customer happy. I shopped there for years, very easy internet site,
pleasant reps when you order something by phone.
One downturn is that they take a long time to post your monies back on a credit card or their account.

January 16, 2019
Unprompted review
Rated 1 out of 5 stars

Snobby staff

I absolutely can't stand this store. lets see where do i begin I hate their dumb commercial. I hate that they don't carry plus size clothes. Most of their clothes are ugly anyway even if they did have plus size i probably wouldn't wear them. Also their staff is just as snobby as their clothes look.

March 24, 2017
Unprompted review
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Rated 5 out of 5 stars

Love it

Love this website. Very artistic with awesome jewelry pieces. They always sent items well wrapped and via some reliable courier.

April 9, 2012
Unprompted review

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