Party Animal Online Reviews 

34
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Brilliant. I needed a custom painted fox red Lab. And they got her to perfection. Helpful and thoughtful even down to the little extras in the box with the figure. I can't fault them at all.

Rated 1 out of 5 stars

Order for 1959 65th birthday print . Can only be described as abysmal . Inaccurate information on print . A discrepancy of twenty eight years. Keep your money in your pocket don't waste it on their ru... See more

Rated 5 out of 5 stars

Great company to buy cake decorating goods from with Excellent customer service, easy to you website with loads of great offers too. They have a click and collect service as well but they always send... See more

Rated 5 out of 5 stars

I ordered a card for next day delivery on 26th October (paid extra which is expected). Card arrived today (29th October). Had the option to write message and also made other changes to the card which... See more

Company details

Information provided by various external sources

PartyAnimalOnline - Specialists in Cake Decoration. Sugarcraft equipment, tools and edibles supplier. Fast shipping, low prices and great customer service.


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

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No recent history of asking for reviews

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4.2

All reviews

(34)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant. I needed a custom painted fox red Lab. And they got her to perfection. Helpful and thoughtful even down to the little extras in the box with the figure. I can't fault them at all.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with experience

I ordered a card for next day delivery on 26th October (paid extra which is expected). Card arrived today (29th October). Had the option to write message and also made other changes to the card which they got correct. I am very happy with the card and my daughter is going to love it. Thank you very much.😊

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

Order for 1959 65th birthday print

Order for 1959 65th birthday print . Can only be described as abysmal . Inaccurate information on print . A discrepancy of twenty eight years. Keep your money in your pocket don't waste it on their rubbish products and service . No response from them when contacted. Useless product, service, people .

April 23, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

I ordered on 12/15. I called 12/20 and was told it shipped 12/18 and she would send email with shipping instructions, she didn’t. I tried calling 12/22 and voicemail was full and couldn’t leave a message. I also sent email 12/21, no response. It is a gift for 14 year old grandson, and I have no idea if it actually shipped. My debit card was charged 12/19. I just want update and no one has responded to several requests.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Loved the concept and the help I…

Loved the concept and the help I received to ensure it was exactly the print I was after. Then when there were issues with delivery, Victoria speedily rectified, which I was so grateful for.

May 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent, very prompt service.
Victoria called me on Tuesday to reassure me that a canvas I had ordered the previous Saturday, on the Bank Holiday weekend, would be posted out for my Fathers 80th birthday in 4 days time. This was despite the fact I had made a mistake on the original order and requested the wrong canvas. I also ordered personalised bunting on Tuesday afternoon and they arrived the following Friday together with the canvas.

Thank you so much for such a quick turnaround especially when I was so late in ordering.

Great service, I will most definitely use & recommend your service again. Thank you.

May 16, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!!!!

Fantastic!!!!! absolutely brilliant. I searched a lot of websites for this type of print and found this is the best price available. However, I was amazed at the quality and speed of both the service and the product. Top quality and will use again.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Loved this,

Loved this,
I will definitely use them again.
I was impressed with their customer service (they actually got back to me regarding my query)
My order arrived and was quality and packed well.
If its a gift like mine.
I would recommend paying for faster postage just to stop the stress and hot sweats on it not arrivng on time (Lesson lent) lol
Can't speak highly enough of them.

November 17, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

I ordered a frame online which was very easy to do. I received a confirmation email the next day notifying me that my item had been shipped.. As the item was a gift I called 3 days later to get an ETA on my purchase and at that point I was told that my item was in the process of being packed and will be shipped that evening via Royal Mail first class.. 4 days later I called again to chase my item and they claim that my order has been lost and I will receive a replacement next week..
I am so disappointed as my item was a gift and now the occasion has passed..
if I do not receive my order within 3 working days I will be seeking a refund and posting further reviews of my experience on other platforms.

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Good service, excellent products !

Good service . Excellent products !

Easy to order online and so much variety. My go to for all baking buys !

August 7, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Hi Akshatha, thanks so much for your kind review. We are adding loads of new products to our inventory daily, so watch this space for even more variety :) - Steph

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great prices & very quick delivery

August 1, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Thanks so much Alison, we work hard to dispatch all orders the same day whenever they are placed before 12:30pm :) - Steph

Rated 5 out of 5 stars

My experience is totally positive

My experience is totally positive, excellent service and help wth colors, thanks so much!

August 1, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Hi Lesley, thanks so much for leaving a lovely review. We are so pleased you are happy with the service :) - Steph

Rated 5 out of 5 stars

Love this store

Love this store. Great products and also sharing tutorials on the products they sale. Sure wish I lived closer so I could visit their store. Thanks, Party Animal for being so Awesome.

August 1, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Thanks so much for your review Felicia! You know where we are if you need any cake goodies or advice. Always happy to help :)

Rated 5 out of 5 stars

They have all you need and moore

They have all you need and moore.
Low prices and fast shipping even to Sweden.

August 1, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Thank so much for shopping with us and reviewing our store :)

Rated 5 out of 5 stars

So helpful

So helpful, prompt and a pleasure to deal with

July 31, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Thanks Petita for a lovely review. You know where we are if you need any more cake supplies :)

Rated 5 out of 5 stars

Absolutely great online cake decorating store

Absolutely great online cake decorating supplies store. Always very quick with deliveries and a good range of supplies to choose from both in the online shop and on eBay for the times that you only need a single item

July 31, 2018
Unprompted review
Party Animal Online logo

Reply from Party Animal Online

Hi Becky, thanks so much for taking the time to give us your feedback. :)

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