Exceptional quality of service - great guidance and how-to videos
My electric shower wasn't heating properly. I'm moderately DIY competent but had never tackled a shower before and was on the verge of buying a complete replacement. I then found the Shower Doctor videos on YouTube - first-off I found one that showed me how to confirm that the heating element had burned out (always a good idea before parting with £50 for a replacement Heater Can Assembly) and then another really helpful guide to replacing a component in an electric shower.
The ordering process was brilliant - the Heater Can was dispatched the same day and arrived a day ahead of schedule. I reviewed the replacement video and, with the help of a friend (who provided that essential third hand at the critical moments) had the new Heater Can installed and the shower working in just over an hour.
A new shower would have meant at-least another £100 expenditure and the hassle of the new one inevitably not fitting in the hole left by the old one leading (potentially) to a re-tiling job!
Definitely 100% satisfied - I hope that I won't need them again soon but, if and when I do, I'll be back!