Supplementwearhouse 

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Rated 1 out of 5 stars

DISGRACEFUL!!!!!!!!

I don't know how many thousands of dollars I've spent with Supplement Warehouse over the years but I'll never spend another cent!!!

After over an hour on the phone on hold, I'm told after not receiving ANY contact for 3 weeks the products I had ordered (in replacement of products I had ordered 3 weeks earlier and never received as they were not in stock) were also not in stock!!!! It took ME chasing them AGAIN to find this out! The worst part of this is their website showed both sets of products were in stock.

Over the past 6 months I have received incomplete products (shaking cups without the mixing utensil) and when I emailed the team at SW querying my order I received sporadic and sarcastic responses - again, two or three weeks after my initial enquiry. In addition to this they replied that 'this batch didn't come with the mixing utensil'. I feel this is a MINOR detail customers should be made aware of.
I gave up on email communication but when I tried to call their prompts did not work and eventually when they did I was always on hold for at least a half hour.

I'm sorry but this is simply no way to treat ANY customer let alone loyal customers who spend thousands.
I was left shaking my head today when after 55 minutes I finally spoke with a representative who informed me there are only TWO employees on the SW team designated to respond to ALL emails and phone calls.

It's 2016 and this level of service (or more accurate disservice) is beyond unacceptable!

There are other sites out there girls and guys, you don't want to waste all your hard work and time dealing with amateurs like Supplement Warehouse!

March 16, 2016
Unprompted review
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Rated 4 out of 5 stars

Great Deals and wide variety!

Found this website because a friend of mine uses it and told me to check it out, sure enough I did and I ended up buying things from the website. Supplementwearhouse has great deals on anything you could possibly find at a GNC store, but at a much lower cost which is great! Will be buying my things from them from now on!

August 3, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome

Cheap prices, good deals, great service, I been using this website since 2011 and they've never giving me any hassle, orders are always on time. Great job!

January 18, 2015
Unprompted review
Rated 4 out of 5 stars

Great company. Cheap and reliable with fast service.

I found supplementwharehouse.com by accident surfing the web looking for a certain product and their site popped up. Lucky for me as they were very competitive and offer quick shipping and great add-on samples and cheap things you could really use like vitamin. pill dispenser for 0.99 and free shaker cup with order. I recommend buying from them. I will again.

July 30, 2014
Unprompted review
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Rated 5 out of 5 stars

Great Prices and HUGE Selection

I was researching sites to check price comparisons for Met-Rx Big 100 Clossal protein bars for my husband and came across this site. Not only was I able to get a great deal on them, I picked up some whey protein for myself and picked up some great sounding sample items. I will definitely come back for more and recommend people!

February 26, 2014
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had an issue with a competitor’s price and they handled it right away and credited the difference to my credit card. I really appreciated that i got great service and the lowest price i could find on my favorite product. Optimum Nutrition's Serious Mass, Chocolate !! I am a very happy customer and wanted to let people know that they can trust and depend on supplementwearhouse.com.

Ladd Vance

April 10, 2012
Unprompted review

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