Tripsta 

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Rated 5 out of 5 stars

I was a bit worried about the 2 tickets I bought from Tripsta - one ferry ticket to Santorini and 1 flight from Santorini to Athens - because of the news of the problem they have. Since I have... See more

Rated 1 out of 5 stars

Do not close nothing via tripsta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The thieves tripsta, liars tripsta Stole my money..dont do my mistake,don’t close nothing w... See more

Rated 5 out of 5 stars

the only thing i regret is that next day, after having booked, i finally found a better flight by ca 40 dollars, (with i think volaro). but i hadn't seen this one for many days before when i looked f... See more

Company replied

Rated 5 out of 5 stars

We have used Tripsta.ro services many times and we always received the best service. we also had a problem with one reservation (blocked payment + the transaction was not finalized) but together we... See more

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Rated 5 out of 5 stars

Still Great Services

I was a bit worried about the 2 tickets I bought from Tripsta - one ferry ticket to Santorini and 1 flight from Santorini to Athens - because of the news of the problem they have.

Since I have chosen to collect my ticket from their office in Athens - everything went very well - attentive staff, ticket easily collected.

The ticket flight again was OK back to Athens.

Most of the bad reviews happens due to flight cancelation, changes or mistakes - and they don't have enough staff to handle it..

July 16, 2018
Unprompted review
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Rated 1 out of 5 stars

Do not close nothing via…

Do not close nothing via tripsta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The thieves tripsta, liars tripsta Stole my money..dont do my mistake,don’t close nothing with tripsta it will be ended without flight and without your money like my case
I closed flight via tripsta to Tenerife south,2 weeks before flight and I still don’t get my E-ticket, Checks on the airline and hear from them to my surprise that the flight was canceled.
All this time no update from tripsta on that canceled flight, I almost went to the airport to understand that flight was canceled. For the next two weeks I’m trying to get answer from tripsta but nothing, They lie to me that my refund depends on the airline company (tripsta was took the money from my account bank)
It has been two months since the deal was made with them and nothing happened since then and unfortunately probably won't happen.

July 16, 2018
Unprompted review
Rated 1 out of 5 stars

ATENTION !!!

Please be aware that this company takes money for your tickets and then the tickets don't exist!!! do NOT buy with this company !!!

July 10, 2018
Unprompted review
Rated 1 out of 5 stars

On the 4th of June I booked a flight…

On the 4th of June I booked a flight from Istanbul to Bucharest and after a short while I had to cancel it for personal reasons. I've called Tripsta call center on the same day and waited 30 minutes to get in line with an operator and he assured me that I'm gonna get my refund in about 24-48 hours. Today is the 28'th of June and after SEVERAL calls ( and 30-40 minutes waited time on each call ) I still don't have my money back, yet another operator assured me that she's gonna contact the accountment department and inform me about what happend within 24 hours ( that happend on Monday the 25'th , today is Thursday the 28'th and they didn't called me, right now I'm on the line, waiting for 26 minutes to talk with an operator !
THE WAY THEY TREAT THEIR CUSTOMERS IS AWFUL , IM SO SICK OF TRIPSTA !

June 28, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent! Thx Tripsta!!!

May 26, 2018
Unprompted review
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Reply from Tripsta

Hello Camelia,

Thank you for taking the time to share this.

The tripsta team

Rated 5 out of 5 stars

Excellent job!

May 26, 2018
Unprompted review
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Reply from Tripsta

Hello Volin,

Glad you are happy with your booking.

Thank you.

The tripsta team

Rated 1 out of 5 stars

call center Allways unavailable

call center allways unavailable
email answers after at 10 days

May 24, 2018
Unprompted review
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Reply from Tripsta

Dear Anca,

We are sorry to hear you had been having issues getting in touch.

We would like to assure you that our customer team is constantly attending the incoming calls, however, due to a high volume of requests, the waiting time may be longer than anticipated. While we do understand it can be unpleasant to not be attended immediately, we are constantly working on improving our services in this aspect as well.

Upon investigating your case, we have noticed that our customer representatives have already replied to your request.

We are sorry if the matter has caused any inconvenience.

The tripsta team

Rated 5 out of 5 stars

Best price!!!

May 24, 2018
Unprompted review
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Reply from Tripsta

Hello Liviu,

We are pleased to her you enjoy our prices.

Thank you.

The tripsta team

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Rated 1 out of 5 stars

I had very bad experience with Tripsta- Fraud Compnay !!!! Stay away

I had very bad experience with Tripsta, I booked family ticket from India to Dublin Ireland on May 11 for June 2018 travel. In website I found that price was INR1,28,000 and made payment online , I received email confirming my ticket is booked and INR 1,31,318.66 invoice was sent to my email but I check my account and surprised to see that they have debited INR 1,37,828.68
I have sent emails to their claim department, sent 2 -3 reminder also, but no response. I have submitted their online forms also but no response. I have tried their Greece and Romania phone number which was there in Tripsta corporate website but I have waited for an hour but no one is there to answer my call and finally I dropped
Guys please stay away from Tripsta, these guys are fraud. I would recommend Sky scanner to put them in watchlist.
I hope my ticket is genuine I am feeling cheated

May 17, 2018
Unprompted review
Rated 3 out of 5 stars

Hidden fees

Good prices... high comission.. the final price about 4% more expensive

May 1, 2018
Unprompted review
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Reply from Tripsta

Dear Dudu,

Glad you are generally happy with the prices offered on our website.

Our company is continuously searching to offer more discounted prices and negotiated fares.

Moreover, please note that we make any charge transparent and our customers can verify the total price before the booking is confirmed.

The tripsta team

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