Items always arrive promptly and usually before stated delivery estimate!

Good returns. I ordered a Now music cd which had 2 Disk 1's instead of a Disk 2, (this must have been due to a factory error as item was sealed) I rang Amazon who dispatched a replacement the same day with their next day delivery service and they said I had 14 days to send original order back. They e-mailed a freepost packing label too.