I have used Amazon twice during the last few months. It is not a website I visit a lot but have been able to purchase what I wanted and received excellent service and delivery.

My only gripe is the website itself. If you are a user of the 'other' online auction site you may find Amazon a bit disorganised to use. You would expect the product details to be with the product as opposed to lower down the page under 'Special Offers and Product Promotions' and 'Customers Who Bought This Item Also Bought' sections. The pages seem fussy and over complicated.