AV.com Reviews 

3,878
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 560 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally competitive prices, noting that the audio gear and accessories offer fantastic value without ever compromising on overall performance. Consumers are equally delighted by the swift shipping times and professional packaging, ensuring delicate items arrive safely and promptly at their destinations. Many buyers also value the responsive customer support team and the clear, comprehensive product details found throughout the easy-to-navigate website. However, some people also noted occasional delivery failures, such as drivers failing to arrive on schedule or parcels being mistakenly sent to incorrect locations.

What people talk about most

Product

Users describe positive interactions with product, highlighting great build quality, wonderful sound... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping times and... See more

Quality

People report positive experiences with quality, highlighting that items are well made and perform... See more

Price

Customers consistently note positive experiences with price, highlighting competitive rates and great... See more

Service

Customers had positive experiences with service, highlighting fast email responses and prompt deliveries.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's very debatable, the audible benefits of cables aside from mechanical integrity and quality so spending money on more expensive cables is sometimes a wrench however this Chord cable is well made... See more

Rated 5 out of 5 stars

The whole experience from start to finish the product is great i purchased the Wharfedale Diamond SW-150 Subwoofer, Walnut great sub packs a punch i would suggest turning off the auto i found it... See more

Rated 5 out of 5 stars

A very stress-free experience and the package was delivered earlier than expected in very secure packaging. Oh, and very pleased with what is an outstanding A&K DAP bought at an unbelievable sale pric... See more

Rated 5 out of 5 stars

The Q Acoustics ceiling speaker and associated speaker hood is now intalled and I'm very happy with the results. I've bought hifi from AV.com before and I've always been very happy with the service th... See more



Company details

  1. Hi-fi shop
  2. Electronics Store
  3. Home Theater Store
  4. Home Audio Store
  5. TV store

Written by the company

From initial sales query to after-sales care, AV.com is committed to being competitive, offering a wide range of expanding products from the industry’s biggest names at great prices and delivering your order quickly and efficiently. Regardless of what product or service you might need, AV.com is dedicated to providing excellent service throughout your journey to make every purchase special.

AV.com Details

Written by the company

No Fuss Returns
You can purchase from AV.com with complete confidence and peace of mind. As standard we provide a 30 day money back guarantee which can be extended up to 180 days for a small charge. This is in addition to our product warranties, which provide protection against product fault or defect for between one and six years. Our 'money back' guarantee is in addition to your statutory rights and deviates from many other sellers' offerings as our refund period is 30 days instead of the UK standard of 14 days. It is also easy to return something via our online returns centre on our website.
Choose Your Own Delivery Date
You can select your own delivery date using the calendar in your shopping basket. Have your order delivered on a day that suits you - we offer a wide range of delivery options to suit every budget.
Great Prices and Excellent Service
We want to make purchasing and owning AV and Hi-Fi equipment, by providing great prices and excellent service, regardless of how you buy from us. We supply AV and Hi-Fi equipment manufactured by many of the industry's best known brands, at very competitive prices.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,878)

569 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to assemble and good quality

Easy to assemble and good quality. Would recommend and to improve I would add more stickers and have the back piece cove all three sections to prevent records moving through

September 8, 2026
Rated 5 out of 5 stars

Very quick delivery and great value

I ordered some speakers on a Saturday and they were delivered by 11.00 on the Monday morning which was quicker than expected.
I bought the cheap AVcom floor standing speakers as I only needed something for my PC .
I am surprised at how good they are for the money. Obviously not real walnut but they look very nice next to my computer desk and sound 100% better than the soundbar I was using. I am using a Fosi audio FA3 with the FD3 Dac via USB from the PC and it's great.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive for the money 💰

Impressive for the money 💰 budget sub but great bass wasn't expecting to much from this but was pleasantly surprised. Recommend for anyone starting out on there audio journey or on a budget.

September 1, 2026
Rated 5 out of 5 stars

A good choice!

I chose this stand as it is one of very few that are suitable for AirPod Max headphones when fitted with their case and thereby automatically turned off. It looks great with it’s curved neck while not in use and is completely stable when the phones are fitted. A good choice!

September 14, 2026
Rated 5 out of 5 stars

It's very debatable

It's very debatable, the audible benefits of cables aside from mechanical integrity and quality so spending money on more expensive cables is sometimes a wrench however this Chord cable is well made and A.V .com made it affordable with a price 40% cheaper than other suppliers so keep up the good work guys.

September 11, 2026
Rated 5 out of 5 stars

I ordered a new amplifier on the Friday…

I ordered a new amplifier on the Friday and with luck it was in store. And with the guarantee it would be arriving on the Saturday and it was. Spoke on the phone first and the AV team were helpful and friendly.. will order again

September 11, 2026
Rated 5 out of 5 stars

Solid performance

I ordered the black as it said it was the only one left but a silver one turned up, not fussed really as I’m pleased with the sound.
I ordered on a Friday and paid under £3 for Saturday delivery which isn’t much really. All in all very good service

September 11, 2026
Rated 2 out of 5 stars

An Odd Experience

I am giving this company 2 stars, because at least they respond to emails.

My order was sent with my correct address on it, but the postcode was wrong. I am not sure why. However they delivered my parcel to the postcode not the address, ignoring the fact that this was in a different town. They also delivered to a random house number.

When I raised the non-delivery, apparently they went back twice and couldn’t get it. So the closure (in their opinion) is that I should travel to the other town, knock on a random door and ask for my parcel.

Genius. Tells you a lot about this company and its customer care.

September 8, 2026
Unprompted review
AV.com logo

Reply from AV.com

Thank you for review.

We are sorry you encountered this issue but it is important that customers supply their correct address information when submitting an order. We are currently attempting to recover the item from the incorrect address.

Regards AV.com

Rated 5 out of 5 stars

Very Very impressive

Very pleased with the whole process from AV.com with a great price, being kept well updated to a really quick delivery and most importantly undamaged 😁 over the years I have bought 3 pairs of speaker stands and binned the first 2 pairs, either too lightweight or too skinny and top heavy But l will be keeping this pair as l was shocked at the perfect weight of them straight from the box. I fitted the base of the stands then the spikes for carpet placement, l had already put some sharp and soft sand of equal measure into a small bucket and left in the lovely hot sun to dry out for about 4 days, l then inserted a black thick bin bag into the thicker stand tube and filled up to just above half way and then the same to second stand, the weight was perfect so l tied the tops of the bags and fitted the tops to each stand, then from my summerhouse to the TV placed in position and used a small spirit level to adjust spikes as floor uneven, l then used black Velcro strips to the top of stands and plenty of it, then placed the softer parts of it to the first piece, peeled off the backing tape and slowly placed on my Wharfdale bookshelf speakers and once happy with position pressed down 😀 the rear smaller tubes are brilliant for feeding the speaker cables through ( even thick quality cable ) l am so happy with the quality, strength and finish of these speaker stands I would definitely recommend them to anyone who is fussy like me and would encourage them to get them from AV.com as they have proven to be a great supplier at a very good price, hope this review helps you make up your mind if you’re unsure, happy listening John

September 7, 2026

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