Batteries Trade 

THE LAPTOP BATTERY FAILED AFTER 11 MONTHS INTO A 3 YEAR WARRENTY AND BATTERIES-TRADE.CO.UK WOULD NOT SEND A REPLACEMENT BATTERY. INSTEAD THEY OFFERED A REPLACEMENT BATTERY AT REDUCED COST WHICH I RELUCTANTLY PAID FOR BUT IT NEVER ARRIVED. I THINK THEY WERE TRYING TO DELAY THINGS UNTIL A PAYPAL 'CLAIM TIME' EXPIRED. I AM SMARTER THAN THEM AND GOT MY CLAIM IN BEFORE THE DEADLINE DATE AND PAYPAL REFUNDED FROM THEIR ACCOUNT. THEY DID NOT ANSWER MINE OR PAYPAL EMAILS AND SO BATTERIES-TRADE.CO.UK SHOULD BE AVOIDED AT ALL COSTS. THE NAME ON THE COMPANY IS 'CHAN CHI WANG' AND THEY ARE NOT UK BASED BUT HONK KONG. THIS IS THE LAST TIME I WILL DEAL WITH THEM OR THE FAR EAST AGAIN AS I WOULD RATHER PAY EXTRA FROM A UK COMPANY. AS THE SONG GOES MY BATTERY WAS ON A 'SLOW BOAT FROM CHINA' AVOID, AVOID, AVOID AT ALL COSTS."

I do a lot of buying over the internet, but seldom have I come across a company with as poor service as this one.

I ordered a new laptop battery. First, it took a long time to get to me; when I did receive it, it would not charge. I communicated with the company over a considerable period and they had me try all sorts of things, without success. Finally, they told me they had sent me the wrong battery and asked me to return it, which I did.

I have been trying to get my money back ever since. Time and again they say they are refunding my PayPal account, but it never happens! Now, it is too late to raise the matter with PayPal as they wasted so much time at the beginning. I am appalled that this company must be taking money from people for faulty goods right, left and centre. DO NOT BUY FROM THESE CROOKS!