Beauty Encounter Reviews 

216
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wide selection of authentic beauty items, noting that orders arrive promptly and are securely packaged to prevent any damage. Shoppers also deeply appreciate the reasonable prices, seamless website navigation, and helpful tracking updates provided throughout the entire delivery process. Some reviewers were not happy with missing or incorrect items, mentioning specific issues like receiving the wrong quantity, missing orders entirely, or failing to get a response from support. Additionally, a few people experienced unexpected problems regarding product condition upon arrival, such as receiving old items or dirty bottles.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items arrive in perfect condition and as... See more

Delivery service

People report positive experiences with delivery service, consistently highlighting prompt and fast shipping... See more

Price

Consumers find price to be positive, highlighting unbeatable and excellent pricing compared to other online... See more

Order

Users describe positive satisfaction with the order process, noting that items are easy to find and ship out... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive intact and in perfect condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use site, products offered are reasonably priced. Pay options are good. Immediate email upon order placement and ongoing updates on delivery is very helpful. I recommend Beauty Encounter of... See more

Rated 5 out of 5 stars

This website was easy to work with. The price of the item I purchased was very close to the prices I saw on other websites for the same product. I used my credit card to purchase that product, and t... See more

Rated 5 out of 5 stars

Everything was packed well and securely. I also received two free samples as a gift. That was a very nice surprise. Thank you! I've been a customer of this site for years. It's a pity they offer fewe... See more

Rated 5 out of 5 stars

I was able to purchase a very hard to obtain product at a reasonable price. Shipping was prompt and arrived earlier than I anticipated. The items were new in original packaging


Company details

  1. Beauty & Well-being

Written by the company

At Beauty Encounter we are obsessed about beauty. We have the largest selection of authentic beauty essentials at affordable prices. Think of us as the world’s largest beauty counter with more than 8,000 fragrance, skincare, make up and hair care products available at your fingertips. We carry the big name brands and specialize in hard-to-find and niche brands. With more than 500 brands to shop from, you just might find a new beauty obsession today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(216)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I received a tester bottle

I received a tester bottle. The bottle was disgustingly dirty and I had to scrub to get it clean. I am not pleased and will not order from this website again.

August 31, 2026
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Rated 5 out of 5 stars

I only shop at Beauty encounter for my…

I only shop at Beauty encounter for my online perfume purchases! Their prices are unbeatable. Anywhere else you shop for perfume, online that is, the perfume are rip-offs. If you want the real deal on perfumes shop here at Beauty encounter. Also, my shipping orders come quickly.

September 3, 2026
Rated 5 out of 5 stars

Bang for your buck!!!

Bang for your buck!!!! I knew it was a display model, and I was missing a cap and the box. Everything was exactly as it said, but I was expecting it to be used considering it was a display, it was not. It was full and brand new and perfectly packaged.
Thank you for the crisp smelling creed.

August 15, 2026
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Rated 3 out of 5 stars

Product is great

Product is great, prices are up a bit but the shipping was a flat rate that popped up at checkout of 40 dollars which I thought was high, and then when I received the box in the mail it was another 32 dollars for more shipping costs.
A bit ridiculous.

July 21, 2026
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Rated 1 out of 5 stars

I do not.like the perfume scent

I do not.like the perfume scent. I thought that this perfume was apparently the closest scent.to Lauren by Ralph Lauren. It is.not even close. I would like to return
the item.

June 2, 2026
Beauty Encounter logo

Reply from Beauty Encounter

Thank you for your feedback. We're sorry to hear that the fragrance did not meet your expectations. Scent preferences can be very personal, and while many customers find similarities to Lauren by Ralph Lauren, it may not smell the same to everyone.

We want you to be satisfied with your purchase. Please initiate a return request through your order page, and we will be happy to assist you according to our return policy.

Thank you for giving our fragrance a try, and we appreciate your honest review.

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