they do not stand behind their product
I bought a Knee Brace from them that doesn't work... and all they gave me was a categorical - NO we don't take returns after 30 days.... It took some time to realize it just didn't work... Not polite.
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Better Health Innovations is your source for products that will help you live better through better health. We carry the finest in inversion tables, magnetic therapy, air purification, water purification, exercise fitness products, sleep aids, massage therapy, relaxation products, body pillows, rebounders, and more.
United States
I bought a Knee Brace from them that doesn't work... and all they gave me was a categorical - NO we don't take returns after 30 days.... It took some time to realize it just didn't work... Not polite.
I love it when I order something on a Saturday and it arrives on Tuesday. I called them like 5 times during the week before ordering to ask questions about the product and the difference between the models. They were very helpful and professional. Product was exactly as described.
Title says it all. Wheres my shipment?
Customer care sucks. I leave voicemails, write emails and no one responds... I;m definitely calling the BBB and calling my bank tomorrow for the funds they withdrew
I was impressed with the custermer service that I recived from this company! It was very professional & informative. Their products are great & arrived on time as promised.
I have had some neck issues for years and I am always looking for something that will help. I purchased some massage products. I found this company through other online reviews. I had a great buying experiance with them. The item was accurately decribed and had a great price. The shipping was fast and a resonable price. Everything went smooth and I am happy with the product. I would buy from this company again.
After suffering the pain of a lumbar strain for some time, I looked into back braces to try to relieve some of the pain. I looked at the ActiveWrap available on the Betterhealth site but wasn't sure if it would be suitable for me. I called their phone number and spoke with a lady who was incredibly helpful in choosing the right product. I received my ActiveWrap in good time and it's been very helpful in reducing my pain levels enough to go about my daily routine again.
I recently purchased the Sunny Magnetic Upright Stationary Exercise Bike, and I have been thrilled with it ever since the purchase. It was shipped out quickly after the order, and the product in itself is great. It was an affordable option to get fit, and has really helped my fitness level as of late. The site has big discounts and the free shipping was also a huge plus. The website worked seamlessly and there were no issues in the ordering process, great online store!!!!
Backnobber has been the solution to my back tension and pain. I have been so happy with this product that i also bought one for my sister. Great customer service too!
I did not know which inversion table to buy, and was really helped out by Steve and Shelly. Both were very knowledgeable and did not try to sell me the most expensive model. I purchased a mid-price model that has everything I need. It arrived in two days.
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