Coolshop.no 

Preordred a game still waiting after two weeks, please avoid this company if you are considering a preorder. Absolutely hopeless buy somewhere else instead.

I ordered a couple of games and paid for 48 delivery but they never sent the games. After a number of conversations with customer service I had no other option other than to contact my bank and ask them to refund me. Stay away from this company.

Order game in the end of October did not get it it was sent back to them now it almost December still did not get money back ,had multiple conversations with supporters (I know it is not their fault,but company) but yeah be careful if something will go wrong as everybody writes you will not get your money back soon

Bunch of scammers taking money it’s theft no goods sent . But I’m definitely involving certain people this company needs closed down

Should have read these reviews before deciding to buy NBA2K22 game from this online shop. The item has been in transit for days and it is just a registered information from Postnord. I would not have buy it if I knew Postnord were their partners considering an experience I had with them. It is almost a week that I bought this game and I am still waiting with no glimmer of hope at the moment.

KEEP CLEAR OF THIS COMPANY
After you receive order confirmation you can not contact them. There are no phone numbers and their live chat does not work.

The web site stated it was in stock but over a week later and there is no update to say its been despatched. Check status online and it says there is a problem with the delivery address but its correct and no way of changing it anyway!! just a ruse so not to deliver.

Coolshop CHEATING, Go away from this shop
no free return policy!!!

I ordered revitabrow conditioner but decided to return it.There was no returns label in packaging and when I contacted the chat line and asked for returns label ( the only way they will refund you ) they keep making excuses that their e mail is down or that now it’s fixed ,they are too busy to send it.I am very concerned about this poor service and rather suspect Coolshop is not an honest broker.If I don’t get a returns label very soon ,ie by the end of today,I will contact my bank.

I've ordered personal hygiene item for my face. Upon unpacking I discovered that safety seal was broken and glued over with smaller replacement "seal". Instructions in the box was slightly torn and product itself had scratches near charging plug. I repeat, they sent me personal hygiene item that was already used previously. What kind of greedy monster does that!?

they sent fake elizabeth arden products and we couldn't reach out the customer service.

Not Even close to delivering on their promise!

Was asked to provide order number for Dyson fan brought from this company so they could look into my complaint of not getting a refund and having a 2nd fan sent to me. This was on 11th June.
So far I have not received an acknowledgment the information has been received
Since then I have sent back 2nd fan so now company have that and my money.
Not at all impressed with customer service

Was sent a broken chair in the mail, returned it, and was sent ANOTHER defected chair. Very unprofessional customer service. Stay away!

The saying you get what you pay for rings true about coolshop! With very bad customer support And super slow delivery times! The fact that they were unwilling to give a refund on a faulty product! Also the lack of information on products that are in or out of stock. Means you could be waiting unnecessarily for an item they don't even have in stock. All this together will only mean i will shop elsewhere from now on.