I'm very impressed by David Shuttles service. I needed more of the same glasses that I had received as a gift and found them too expensive when I looked in the shops. I looked on line and found them very reasonable priced with David Shuttle. The communication was very good. The glasses were very well packaged with a lovely letter and some little chocolates as a gift. I wouldn't normally take the time to leave feedback but in this case I felt I had to. Exceptional!