Ordered an Anniverary gift for my wife from David Shuttle over the phone, the lady I spoke too (sorry I can't remember your name) was extremely helpfull in assisting me to place the order.
I was told that the posting slot had been missed for that day but I would recieve it in two days, I didn't have a problem with this, so imagine my suprise when it arrived the next day!
Thank you for going that extra mile!